Recently received an electricity bill for $742.41! I live on my own in a one bedroom apartment. This was up 40% from my bill this time last year with a different provider and usage had not changed over the past 3.5 of being a resident at this address. Gob smacked! When dealing with the Customer Solutions Consultant over the phone, I was asked to take a picture of the meter reading to send to their service@ address. After 3 attempts at follow up and no reply over the space of 3 weeks, I received a missed call to contact the centre for an... read full review »