I booked a Villa using Rockstarrentals Cabo for a beach Villa. I was dealing with Marco Barrientos. The payment for first installment on the Villa I selected was paid. I received notification from Marco that my second installment was due three weeks before departure. I verified that Villa #1506 was confirmed and the reply was yes. When I arrived a Villa la Estancia, I was told I had villa #1408. I complained and a call was placed to rockstarrentals and I spoke with Tim Vanni. Tim argued that I was confirmined for #1408 but that unit wa... read full review »

Almost finding ourselves to be one of numerous victims of the Cozumel San Miguel Oasis scam, I have decided to dedicate efforts to warn as many people as possible against Ric McCoy, and try to provide blogs for the countless who have already been scammed to tell their stories. Below is my story, but please visit my post at: http://ricmccoy.blog.ca/2009/07/22/contribute-6568443/#c10690968 for more details, helpful links, and to follow my story to find out how I am going to defeat this organization and make sure they don't scam... read full review »

We attended the vacation club presentation at Paradise Village Resort in Nuevo Vallarta, we brought with us our children. Many employees commented on how wonderful the resort is for children and how Mexico in general is a very family friendly place. The first part of the presentation was an extensive tour of the resort with somebody named Ignacio, nickname “Nacho”, talked about how he maintains contact with many vacation club members and how he makes sure everything is perfect for them when they come to visit the resort. He... read full review »

I took a vocation in Cancun, Mexico last Nov. I was offered a free investment presentation with free breakfast at a tourist desk on the street. After arriving the Hotel Krystal Cancun, I was show a studio by a sales man. He explained to me that I could buy 13 power week s with another 25 bonus weeks with total of US$9288. He did not mention any future maintenance fees as well as the differences between the 13 power weeks and 25 bonus weeks. Eventually, on the contract, I have to pay US $521 of maintenance fee each week I use or rent. Also, the... read full review »

I am going to take this opportunity to explain what happened when we purchased this membership. We entered into this contract with Royal Elite on the basis of what was described to us. We believed and trusted what was being told to us particularly where we raised questions to obtain clarification on the terms. We told Royal Elite representatives at the table that we wanted to spend time reading the contract in detail at our hotel. Royal Elite management said that the deal offered to us had to be signed that day or the offer would be... read full review »

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My husband and I were scammed in 2004. We were guaranteed a great investment/rental income opportunity with great availability. And Yes, the yacht club, Sunset inter-club were also part of the deal. If unhappy or disappointed, we would be bought out with the assistance of their sales dept. We have only been able to book Fisherman's Village once. There has been no other availability that fit our requests. So you can forget about rental income. Tried to do an exchange through Sunset inter-club with no luck. Have asked many question... read full review »

When I arrived at Thrifty, they did not have the Dodge sedan I had reserved and confirmed on documents that I showed them. Instead, I had the choice between a 12-passenger van and a mini-van (I am one person on a business trip for a week). I had to take the minivan, as no other vehicles were available. When I inquired, I got the "People are just not returning vehicles" excuse. When I inquired why I was not getting the car I had reserved, I was told "We guarantee the rate, not the vehicle!". My credit card (which worked seveal... read full review »

In October, 2008, I was traveling with my family to the beautiful beaches of Cancun and unfortunately we agreed to attend the sales presentation at the Krystal Resort in Cancun, Quintana Roo. At the conclusion of the presentation, I stated to the sales representative, Marco Olivera that I was not interested in purchasing a timeshare because we own a timeshare with Wyndham. I mentioned several times that we did not wish to invest additional funds in a timeshare. At that point, Marco Olivera, assured us we could make the exchange at no... read full review »

Go to this link- there's too much to post here: http://www.tugbbs.com/forums/showthread.php?p=755940 This is also affiliated with The Enchantment in Cabo San Lucas which is also a scam. Go to this link for info on that resort: http://www.tripadvisor.com/ShowTopic-g152515-i84-k2541752-l16553980-The_Enchantment_in_Cabo-Cabo_San_Lucas_Los_Cabos_Baja_California.html read full review »

While staying at the Royal Villa as the guest of an owner, we agreed (after several attempts to say no) to attend a 90 minute sales presentation. They promised us breakfast and to pay for one of our tours. We told them in no uncertain terms that we were not going to buy and that we were going to leave after 90 minutes. We signed a contract saying we would stay for 90 minutes. at 90 minutes, we told them we were still not interested and that we would give them a few more minutes before leaving. They pushed and pushed and pushed and pushed... read full review »

We have stayed at the Riu Palace Riviera Maya from 15 to 29 July 2009. We paid more than 12 000 euro's for the package which includes the air fares from the Nehterlands to Cancun. We have 3 daughters aged 18, 15 and 13 and therefore we booked two roos next to each other. Our eldest daughter has epilepsy so we needed to check on her on a regular basis. We stayed in room 1033 and the girls in room 1034. The problems started fro day 1 when the key to room 1034 just did not work. I went to the reception and told them and 4 hour... read full review »

IN THE CONVERSATIONS WITH THE SALES REP. AT THE CLUB REGINA, WE DISCUSSED TRADING IN TWO PREVIOUS OWNED TIMESHARES. OVER AND OVER AGAIN WE WERE ASSURED THAT ALL WAS GOING SMOOTHLY AND TAKEN CARE OF. WE HAD NO INTENTION OF KEEPING 3 TIMESHARES, AND OPTED TO KEEP THE NEW LOCATION IN MEXICO FOR THE LOCATION AND EXCHANGES. WELL, LOW AND BEHOLD WE NOW OWN 3 TIMESHARES AND THE PEOPLE IN MEXICO CAN'T BE REACHED. I DO GET E-MAILS FROM THE MEXICAN LOCATION TO HURRY AND PAY OFF THE SALE PRICE WITH DIFFERENT OPTIONS. WHEN WE REPLY AND... read full review »

no contract was signed we paid 585.00 for promise of contract no contract recieved read full review »

Dear Sir/Madam Firstly I am somewhat disappointed that I have not received a reply to my email below, and amazed that form your companies customer services perspective my email was not even acknowledged. Notwithstanding the fact that I have bought a simple and cheap desk lamp (for clarity I am happy with the lamp as it is sufficient for me needs..although my needs are a little more than the initial 6.5hrs of artificial task lighting received) my complaint is what appears to be the low quality or substandard bulb you issue with the... read full review »

My wife and I made a minimal deposit of $195 to begin membership to their Royal Elite Membership Program one year ago. We were told that we would receive a packet detailing our membership in the mail. We never received anything. Has anyone had a similar experience or have contact information? read full review »

We saved our money for many years(working very hard). Dreaming with the most increible vacations. We arrived to Los Cabos, Mexico; a beatiful destination. Everything looks just perfect, my eyes saw an amazing sunset, the wind was so warm... All looks so great until we went to Hacienda Encantada Resort & Spa and then our worst NIGHTMARE began... We were invited to an investment presentation, the sales representative "Rick" Told us that we were in the perfect moment at the perfect time. Hacienda Encantada Resort and Spa... read full review »

Please don’t ignore this message It’s has been very hard for us to get in touch with someone there, they are thieves and in addition they are cowards who do not have the courage to answer my emails At the presentation, Torrenza tried to sell us a timeshare and in order to do so, they guaranteed the purchase of our Mayan timeshare for 49, 900 USD and because they were still under construction they offered us to rent Torrenzas timeshare for five years to give them time to finish the construction. They rushed us to sign the... read full review »

Raintree Vacation club wants to charge a "special Assessment fee" that is no where written in any of their contracts and here is the answesr I have been receiving from Raintree NEVER answering my question on where is it written: 6/18/09: Good Morning Mr. McCarthy- As costs increase globally, these increases will be reflected in upcoming Maintenance Fees. While we seek to keep the annual maintenance fees as low as possible and still properly maintain the properties, and even though we spent $6 million in improvements over the... read full review »

A friend and I were accompanied during the bus ride from the airport to El Cid (part of the process of staying at El Cid) for a 1 week vacation that was in a 2 bedroom / 3 bath unit which was fully paid for. We were promised a day of all inclusive for each of us as well as one of four different city tours if we would attend a 1h time share sales pitch to which we agreed. During the sales pitch I told the main salesman that I already had a time share in Belize and that I didn’t have enough vacation for 2 weeks of timeshare a year. He... read full review »

I vacationed at the Sandos Playacar last year and attended one of the time share tours, I did not purchase but I was given a vacation certificate for a free 1 week (8 days, 7 nights) for touring the hotel. The certificate says to just call 877-473-4686 or go on line at [email protected] but it says the page does not exist. Has this happened to anyone else? Any advise? read full review »

Are any other owners, like me, at Villa del Palmar-Flamingos fed up with the annual 20% increases in maintenance fees for the last few years? Have you also been stonewalled by the operator when you requested reasonable explanations for the increases. Have you been insulted with the line "it's legal"? If so, contact me with your story. I'm a retired accounting and finance professional that has experience in exposing overcharges and dealing with difficult companies. If there are others like me, we need to take united action to avoid future abusive increases. read full review »

WERE CAN I LOCATE THIS COMPANY TO TAKE OFF THE CHARGE OF MY CREDIT CARD. SOMEBODY CAN HELP read full review »

7 witches Julia Roslyn Antle 7witches Scams - Victim I felt like my heart was ripped out of me when I found out I was scammed by 7 witches. J. Roslyn Antle promised me results. I have been waiting over two month and nothing changed. I tried contacting 7 witches only to be told that I need to pay more money to keep my assigned witch working on my case. After reading all the other 7 witches scams complaints it became very obvious that I was ripped off. J. Roslyn Antle got what she was after and left me for dead. their scams work by... read full review »

General Manager - Park Royal Los Tules Dear Sir, I am the owner of week 01, 6-114, and I would like to express some concerns that I have. I really feel that Los Tules is lacking in some aspects of what a first class destination resort should be. 1. To charge $2US per day for locks to the in-suite safety deposit boxes is petty. 2. To charge $4US per hour for internet service is downright gouging. Even second class hotels in this day and age offer free wireless internet, yet Los Tules does not. With the increases in... read full review »

This gentleman is a professional scam artist. He is originally from Spain and also has Swish nationality. He is bald, white man approx 5 foot 9 inches (1.70 mts) whoe wears glasses. He has arrest warrants in Spain, therefore when he goes and visits his family in Spain he goes in through Swiss Territory and then slowly finds his way into Spain. He was in charge of the sales of a project in Mexico Cancun called La Amada. Stold all the money he could possibly take, meaning at least 200, 000 usd from brokers around the globe. He would... read full review »

We have just returned from our vacation in Mexico and we are canceling our contract with Mayan Palace Regency immediately. We were deceived and lied to in order to illegally and unlawfully obtain $25, 000.00 U.S. dollars from us during our vacation. We attempted to cancel our contract at the resort within the 5 day cancellation period but our request to cancel was not accepted. we are triying. canceling our contract with the Mayan Palace and we are demanding a full refund of $25, 000 to our accounts immediately. We were told that the... read full review »

Last October the nhKrystalresort and I agreed to transfer my timeshare in Florida for their timeshare in Cancun. I returned to the resort within the 5 days and wrote a note stating that I was not in the market to purchase, but I would transfer at no cost to me. I got billed through Bank of America for just under $18, 000 and never was sent the $19, 800 from nhKrystal for my timeshare. They backed out of that deal, but told me I could sell it on my own and pay off the unit they said I bought. BOA has returned my foreign exchange fee and they... read full review »

My sisters and I attended the travel show sponsored by the New York Times In February, 2008. Normally we were very carful about this kind of "package sale" by some saleperson, but because it's from New York Times sponsored travel show, we figure it's safe and reliable. There were several representatives represented the "Vacation Rewards program" aka the "Sunset Group Cancun". The salesman told me and my sister that I can use my credit card to pre-pay the packages for my sisters and their families. The FOUR... read full review »

I deposited 2 MoneyGrams and they put a hold on them. 7 days later, they said that the moneygram does not have funds available! Then they said that the MoneyGrams went to the states. No one can tell me where in the states it was sent to. One month later, they call me to tell me that the MoneyGrams are on there way back to the bank it will take another two days. They stamped the MoneyGram "non sufficiant funds"!!! You pay for the MoneyGram when you pick up the MoneyGram so how are the funds not there? I originally had three and the... read full review »

Lied about services offered Stoled money from credit card Never answered phone read full review »

My wife and I went to Pto.Vallarta and decided to buy a timeshare at Royal Holliday Resorts; the sales man offered us that they were going to help us to sale another timeshare we own (Polo Towers Las Vegas) and with that money we could pay theirs; the total purchase price was $39000 usd and they supose to sale the one in Las Vegas for $24000; then it means I had to pay them the difference up front ($15000) and then in 90 days I would recive a check on my name of $24000 to pay the balance. It never happened so my wife called them several... read full review »

I got order number 21704UPB as reference to receive one parcel shipment, but they asked me to send a payment of $361 GBP as well all my personal data like. phone, movil adress and my passport scanned. to the attention of Mrs Gayle Watson, Payment officer UPS. This indicates to me scam, I expect this information be useful to many people in the world. Thanks a lot for your gently time dedicated to me. read full review »

Welcome to my Hertz nightmare! Presented my E-confirmation ' Guaranteed Rate' from Hertz upon check in for an automatic Compact vehicle. Quoted rate was $15.00 USD plus taxes, fees etc totaled ' Guaranteed Rate' of $20.46 USD, unlimited Kms, plus selected Loss Damage Waiver at $38.95 plus 10% tax= total of $63.30 USD. Hertz Tulum stated no Automatic available so I accepted a Standard/ Intermediate vehicle as there was 10 people waiting for an unclaimed vehicle. Hetz explained that the rate would be calculated in... read full review »

Doug Lockett, Sales Manager for Velas Vallarta Timeshare Sales...1 "If you could buy a timeshare at Velas Vallarta that would cost you ZERO dollars, would you be interested..." was Lockett's opening line. Lockett made false promises during a sales presentation: 1. Selling our existing timeshare: we said we would not be interested in buying "another" timeshare at Velas Vallarta since we already had one in Florida - Sheraton Vistana. The Promise: Lockett offered to sell our timeshare in Florida to... read full review »

Krystal Cancun is practicing fraud over and over again. My husband, and I was fraud ed over $35000 Jun 2009. I don't know why no law going after this resort. Hate them so much. They took our money we work so hard for many many years. I don't know how We can get back our money and forget Kristal Cancun forever. Please avoid this place choose another place if you go to Cancun read full review »

My husband and I were scammed by this company while on vacation (2/09) and agreed to sign over two timeshares we owened and pay an additional $14, 000 for 575 weeks of vacation. Everything they agreed to, but didn't include in the paperwork they gave us, was a lie. If we don't pay them the money and turn over our deeds to the timeshares, they will try to ruin our credit. I have contacted American Express in the hopes that they will help us fight this company. If anyone has had any success in dealing with these scammers, please let us know read full review »

This is a very long story that I am going to try and sum up, please avoid this company! If you have been or are in a similar situation, please start writing your local embassy asking them to step in and stop Sunset Beach Club from using such unethical sales tactics! We made the mistake of attending a time share presenation at the Hacienda Tres Rios. They claim the presentation will only be an hour and a half but ended up being 6 hours of intense pressure and manipulative sales tactics. After signing a contract we cancelled within 5 day... read full review »

I paid over &15, 000.00 cash for a timeshare w/UVC at Villa Del Palmar. I was never told that the maintanence fee would go up &90-100.00 per year. I am now getting priced out of the membership. In 2005 I paid 555.00 per year and the sales person Jill THOMPSON, told me it "almost never goes up", because I specifically asked about this. All the contract said was that the maintanence fee can ONLY go up with a vote from the Board of Directors. She made it sound like it was almost impossible to have the fee go up. This makes the... read full review »