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hateaarons
January 15, 2014
do NOT Enter !
Beaverton, OR - Aaron's rent to own - I have to assume ALL the Aarons operate like this one, do not buy ANYTHING from these lying cheats ! first, I was told they would report good payments - I have a 24 mo contract, never missed a payment, they did not report my 20 on time payments. I missed payment #21 or 24 - they harassed the crap out of me, and all the contacts I gave as a reference, they showed up at my house daily, pounding on the door, ringing the doorbell like a crazy person, called my office. I was out of State, I called in after I learned all this was going on, spoke to a jerk who claimed to be a manager, he was completely worthless, the harassment seemed to pick up after I placed the call. Today I made my payment - and they still made 3 phone calls and came by my house even after receiving payment! there are other places you can buy from, check E bay, craigslist, garage sales, anyone but these guys, I wish I would have read reviews on them before entering into a contract with them. I would really give them a minus on the rating , but that is not an option
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Layne
July 12, 2011
Stay away
I purchased 2 power recliners from Aarons and 3 months ago one of the chairs leg rest broke. It took the repair guys a month to get out to my house. Then said it would take 2 weeks to get the part and then they would have to schedule to come out which would take about another month. Now they did let me borrow a chair that was half the size of the one I had. So I was so upset I told them to take the chair. So they took the loner and the broken chair. Two months later the other chair is making a popping sound when you recline. I called Aarons and they sent a guy that works at the store out and he looked and it and heard it popping when it would recline and we both couldn't see where the sound was coming from. He said he would tell the manager and she would have to make the call on what to do next. I didn't hear from them for a week and I called Aarons and the guy that had came to my house was there but the manager wasn't. I talked to him and he said that he had told the manager and she was suppose to take care of it. He said they would call me the next day and I waited. Two days later I called and the guy I had talked to and he no longer works there. I have ask to speak to the area manager and he won't return my calls. The area manager I spoke to last time who ask me to please let them have another chance no longer works there. I went up to there office and the manager suggested that I should look into a manual reclining chair. She showed me one and I ask her how much they would sell it to me for, since all I owe on the one that is still under warranty is 3 or 4 payments. She said she would have to call her manager. The one that won't return my call. She came back and said they would take 15% off. Is this a joke? I owe 3 or 4 payments and the chair is still under warranty! How long will I have to wait to hear from someone and how long will they take to fix the recliner and if they fix it will it be patched so that as soon as I pay the last payment it breaks down again? Then they will say, "Opps sorry your warranty is gone."
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