"Consumer Reviews on Companies, Products and Services"

Bluegreen Resorts

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Category: Business & Finances

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Las Vegas, Nevada, United States

Bluegreen Resorts Reviews

BonR55 November 19, 2009
Unhappy customers
My husband and I have owned for about 5 years now and it doesn't seem like we will ever get out of this. Bluegreen sales reps are all liers. We have tried for over a year with two different companies to sell and have not had any luck. They are good at making promises but when it comes down to backing up their words, they are useless. You can't sell it, rent it out or get what you want when you want it. This company is a big rip off. I wouldn't recommend it to anyone. It seems to me that they could try to help people who want to get out even at a loss rather than try to keep selling more and *** off more and more people. What a rip off!
nealman November 17, 2009
Non- compliance
I tto bought theidea of a great vacation club. I stayed at the Falls Village Inn in Branson 2 times.The first time I complained because they were building new buildings behind the place we were staying. The workers started at 5 am. The manager said there was nothing he could do. I told them if I was making noise at 2 in the morning I bet I would be told to be quiet or leave. still nothing.
The 2nd time we stayed we booked a big room with balconey and full kitchen. When we got there we got one of the smaller rooms. I went to complain and they said they were all booked up no rooms availible at all. The room next to us was unoccupied the whole time. It was the kind we wanted as well. I supposedly own at Big Ceder but I can never get in there. I got a sampler package and found out later I paid for a regular paskage and they treduced the points just for me wasn't that nice of them.
Woxvell September 6, 2009
Awful customer service
We reserved a weekend with Bluegreen in Pigeon Forge Tn. and when we arrived the resort ( Laurel Crest) the room was nasty, stunk, and there was drunks everywhere being loud and crude. We complained to the welcome center where we had to check in and they attempted to put us in another hotel that was 50 years old and even nastier. We couldn't stand the smell and filth, and it was already 9:30 at night, so we cancelled our vacation and went back home. Bluegreen refused to refund any of our money. Waisted trip to Pigeon Forge, ruined vacation, and all thanks to this company called Bluegreen. They definitely need training in customer service.
sowen8 April 13, 2009
Total waste of money - SCAM
We mistakenly bought from Bluegreen two years ago. What a big mistake! We were scammed into the lowest amount possible (6000 points every other year). We can't use it! Overpaid for it and are still paying on it. We were told by the sales rep and sale manager that were were being deeded a great property location and week. Come to find out when we finally received our "Deed" it was for a little place in Michigan during January. Who goes to Michigan in January...COME ON!

Meet a guy from a different timeshare place. He used to work for Bluegreen. He said to contact our local Attorney General and the Attorney General in the state we purchased the product in and file a complaint against Bluegreen. He said that they would either let us out of our contract or payoff what is left owed just to make us go away. He also told us that several owners with Bluegreen have done just that and have been able to have their expenses for the property reimbersed due to Bluegreen not wanting the stockholders to find out about unhappy customers. We are definitely going to do it!
Robin January 22, 2009
Unauthorized billing
I am an ex employee of destination adventures. They call consumers and offer them 3 day 2 night vacations to places like Branson, Pigeon Forge, Orlando and Myrtle Beach. There are a number of things consumers should be aware of:

Every customer since 2004 has their Name, Address, phone Number, Credit Card number Expiration Date and v Key or Bank Account Number recorded on 'sales sheets' these sales sheets are freely passed out, with none of the information omitted, to every employee of destination adventures. destination adventures hires anyone who applies. If you have done business with this company multiple FELONS have had access to your personal and private information. The company is run by a man with multiple felonies including ones for 'ponzi' schemes.

I have personally seen employees taking home customer credit card information on several, several occasions. The was one customer in particular, Johhny Goodgame, a 90 year old woman who was sold 9 different packages in one year (you can only use one at a time and they expire in 12 months) Another Employee used a customers credit card information to pay his cell phone bill and electric bill.

Destination Adventures is a 3rd party marketing company for Bass Pro Shops and Bluegreen resorts. Call Bass Pro Shops and Bluegreen resorts and tell them you do not want this company having access to your private information.
stopbluegreen December 22, 2008
Scam and Fraud
For all those who have written and complained about Bluegreen we may have found a way to stop them.

Please contact the FTC (Federal Trade Commission) by phone...tell them what your situation with Bluegreen...they said the more people that call they will be able to act on it. Please let me know if you do!!!


About a Company, an Organization, or a Business Practice
Online: Use our secure complaint form: [English] [En Español]
Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357);
Mail: Write to:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
sabjer December 22, 2008
ripped off
We bought 10000 points at a BlueGreen Resort in Pigeon Forge, TN. At our 1st visit the accomadations were not suited for handicap as we had been promised they would be, so we upgraded to 14, 000 points in order to be guaranteed handicap parking and suite. We made reservations for some friends of ours and they were stuck in a none handicap room 1/2 way between the elevators. We complained and were "invited" to Atlanta to discuss our dissatisfaction. At this meeting in August of 2008 we were again guaranted handicap facilites with easy elevator access and again we purchased an addition 3000 points now giving us 17, 000 points with all costs except yearly maintainence dues included in monthly charge. Now we have received "Club" dues charge with late fee. Never saw one before 12/20/08. Tried to call the guaranteed number of the people in Atlanta and their telephones are disconnected. Go Figure!!! Surprise, surprise. This outfit is a complete ripoff, but once you sign a contract you can not get out of it. They will not even talk to us about giving back out 17, 000 points with no further payments due. Wonder is bankruptcy will get rid of these money suckers with no morals and no conscious?
Tom December 17, 2008
Scam and cheating
When going to the bluegreen resort sales pitch the sales people do not tell the truth about the produce they are selling, that is the only way someone would buy into the system. They tell you that you can sell your points, in my case 11, 000 for about $5, 000 per year. They also tell you that they do this for you. They tell you people buy more points just to sell them to make money. All of this is not true. They nolonger sell points but you have to now go through another agency to sell the points and 11, 000 points will not sell for $5, 000 but maybe 1, 500.

After reading all of the complaints against them it seems that this company is truly crooked. Don't waist your time or money on this scheme. Also you may want to stop shopping at BASS PRO since they are somehow affiliated with this company.
Rachel December 10, 2008
No food and no rest
My husband and I fell victims to Bluegreen in June 2005. We were lied to at the presentation. We were told that purchasing Bluegreen is just like purchasing any other real estate; the property will appreciate and we would be given a deed. We were told that if we didn't like it we could sell it for more than we bought it for and they would sell it for us if we wanted. We were told that we could vacation anywhere we wanted and at any time we wanted. We were also told that the maintenance fees were about $600 and if we like, we could rent our points out to pay those fees and they would take care of the rental details for us as well. All lies.

We arrived for the presentation at 11 a.m. on a Saturday. We hadn't eaten but planned on getting lunch after the 90 minute presentation. After 4 and a half hours, we signed and were released. During the signing, we were exhausted and hungry. They refused my request to take the documents home to look over before signing. This is the same tactic cults use to recruit members. No food and no rest.

The 'property' we purchased is not worth what we paid. We cannot sell it. We do not have a deed but instead, a copy of a deed. We can't go where and when we want. In fact we can never go to Florida at Christmastime because our points arrive on June 18th which is only 6 months before December and Christmas reservations must be made eleven months in advance and our points are only 'high red' for twelve months. Our maintenance fees are now over $900 per year. Bluegreen can't sell the 'property' for us but put us in touch with Pinnacle, a resale company who charged us $39 and has not produced an offer to purchase our 'property'. We also listed with another company for $699 and have had no offers. Bluegreen's rental program is discontinued due to 'Lack of interest'.

This deception is in direct violation of the Michigan Consumer Protection Act but how do you prove that they lied to us? Are there any former timeshare salespeople out there who would testify to the deception practiced in the field? Immunity promised of course. Are there enough people out there who feel the way we do about Bluegreen so we can band together and make our voice louder than theirs?

Someone referred to timeshare ownership as a black hole. I'm there, with no light in sight. Help. I can't think of anyone I dislike enough to even give this 'property' to.
December 4, 2008
Overcharged
My husband and I fell victims to Bluegreen in June 2005. We were lied to at the presentation. We were told that purchasing Bluegreen is just like purchasing any other real estate; the property will appreciate and we would be given a deed. We were told that if we didn't like it we could sell it for more than we bought it for and they would sell it for us if we wanted. We were told that we could vacation anywhere we wanted and at any time we wanted. We were also told that the maintenance fees were about $600 and if we like, we could rent our points out to pay those fees and they would take care of the rental details for us as well. All lies.

We arrived for the presentation at 11 a.m. on a Saturday. We hadn't eaten but planned on getting lunch after the 90 minute presentation. After 4 and a half hours, we signed and were released. During the signing, we were exhausted and hungry. They refused my request to take the documents home to look over before signing. This is the same tactic cults use to recruit members. No food and no rest.

The 'property' we purchased is not worth what we paid. We cannot sell it. We do not have a deed but instead, a copy of a deed. We can't go where and when we want. In fact we can never go to Florida at Christmastime because our points arrive on June 18th which is only 6 months before December and Christmas reservations must be made eleven months in advance and our points are only 'high red' for twelve months. Our maintenance fees are now over $900 per year. Bluegreen can't sell the 'property' for us but put us in touch with Pinnacle, a resale company who charged us $39 and has not produced an offer to purchase our 'property'. We also listed with another company for $699 and have had no offers. Bluegreen's rental program is discontinued due to 'Lack of interest'.

This deception is in direct violation of the Michigan Consumer Protection Act but how do you prove that they lied to us? Are there any former timeshare salespeople out there who would testify to the deception practiced in the field? Immunity promised of course. Are there enough people out there who feel the way we do about Bluegreen so we can band together and make our voice louder than theirs?

Someone referred to timeshare ownership as a black hole. I'm there, with no light in sight. Help. I can't think of anyone I dislike enough to even give this 'property' to.

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