"Consumer Reviews on Companies, Products and Services"

Brite Teeth Pro

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1 stars
(31)
Category: Business & Finances

Contact Information
SHipping from address, 181 Marsh Hill Rd, Connecticut, United States

briteteethpro.com

Brite Teeth Pro Reviews

mary dent July 21, 2009
SCAM Artists!
Brite Teeth Pro is a SCAM. I concur with all others; the "trial period" is a joke. I returned from vacation and wasn't even able to USE the product yet, and my bank had already called, saying I have an $89 charge! When I called these scam artists, they said I called a day too late. My advice to NOT order their scam product, and if you did already, then call your credit card immediately and have them dispute the charges.
DizzyinIdaho July 18, 2009
SCAM!!!
I urge you to call your bank fast, and get a stop payment of recurring charges on this company. Just call the bank and let them see the first charge, and they can stop it from going through again. On Monday, I will call the company, and make sure my trial is canceled for sure.
caligrl July 8, 2009
no contact to cancel~!
i ordered this product read all provided then got the item in the mail with no contact information included in the packaging. had no idea about the auto charge on my acct until it appeared! i want to cancel it but i have no way of contacting them!!! HELP!!
SarahinID July 6, 2009
Cancellation policy and hours of operation
I can say without a doubt that I was ripped off by this company. I will never recommend this business to anyone.
I received the product and was not able to try it out, I wanted to cancel and could not call on Saturday or Sunday due to the copmany being closed. I called today, Monday, however I was a day too late in order to cancel my account and avoid being charged $89.00. How convenient that when I asked for a supervisor the supervisor was on her break. Long story short I was told there was nothing I could do that I was being charged the S&H and $88.00. I had no problem with the S&H but said I was be filing a report with the BBB and would be consulting my bank and attorney. The woman told me that "they welcome my complaints". The woman said she couldn't reverse the charges that the actual company would have to do that, all she does is answer phones. That was a line if I've ever heard one.
I called my bank and I have to wait until the charge posts to my account which takes 3 days. Right now the charge is pending and is coming from a business calle Pure Essentials. I didn't even know that that was the same company as Brite Teeth Pro. So I will dispute the charges with my bank, my bank said they had no problem doing that given the circumstances.
For those of you looking for an address or phone number, here is what I've been able to dig up:
Brite Teeth Pro
181 Marsh Hill Road
Orange Connecticut 06477
1-877-546-0535

I am filinf a compaint with the BBB and will continue to dispute their charges.
solomon007ks July 6, 2009
scam
For all those that got suckered into the Brite Teeth Pro/Pure essentials Scam I have a number for you to call to cancel before the 14 days. My wonderful bank (they are looking out for my best interest) was polite enough to give me a phone number to call these people. I rerturned the product within the 12 days and they still charged me the $89.00. I called this number and explained that I sent them a cancellation in writing and they still fought with me. Be aware the the customer service people are not easy to get along with. I was on hold for 10 minutes before someone picked up.Here is the info I have:

877-546-0524 (toll free cancellation line)


If you are still charged even after they accept your cancellation you can email their claims department at:

[email protected]
tinaNJ July 6, 2009
Billing Question
I can't get a website or phone number to cancel before the free trial within 14 days.
I don't want this product. Do anyone can help to give information to cancel it?
Thank you
RogerO July 5, 2009
Billing Questions
There is no contact address or phone number given in their website. I believe this to be a violation of the law and have asked the Arizona State Attorney General's office to look into the matter. They offer a 10 day money back guarantee in which you have only this time to communicate with them to cancel further orders or you are charged $89. a month thereafter. Actually, their terms and conditions now provide for a 14 day money back guarantee and if not cancelled within the time frame, you will be billed $93.95 per month. This is an out and out scam as, although no product information is given on th package, it probably only contains a harsh bleach or hydrogen perioxide to immediately whiten your teeth both of which are available otc for less than $2. The state's attorneys general must stop this atrocious scams foisted on the unsuspecting public.
fullthrottlejoe June 30, 2009
no phone number or email address is given to cancel within 14 days of an order!...
This seems to be a scam to suck money out of my credit card automaticly every month In the amount of $93.95 .
Jesse Poppick June 27, 2009
no phone number
no phone number or email address is given to cancel within 14 days of an order!
Phylis Futch June 24, 2009
No Phone #
Issue resolved...

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