Long story short...I took a lesser position to stay at my company and reduced my income .. March/09 phone interview with citimortage, mailed back their compleated modification package, fedex W2s faxed whatever they wanted. June/09, My wife and I "DO pre-qual for home modification" 3 month trial period and told to reduce mortage 200 less a month.I called CITI in Sept/09 asking what the status is of the loan, I was told some one would call back.Oct 09 - Dec 09 still no call but we continue to make our reduced payment on time.Jan/2010 - Apr/2010 still no call. May/5/2010.I get a call from CITI to say "oh you were declined " (back in march 2010)Now they want $4, 995.20!!! Plus during this whole time citi reported my payments late to the credit causing my 3 credit cards to climb one (chase) to 29.99% and I had never been late with a any payments. We have been taken and may now loose our home.David AZ
[email protected]

I live in Miami, Florida and I also applied through Homeowner Modification Program a.k.a H.A.M with Citimortgage in April 2009. The Bank put me in a trial period which was supposed to last for 3 months. However, the period lasted from June 2009 until December 2009. During the trial period my mortgage payment was reduced from $3, 079.39 per month down to $2, 064.33 per month. After 3 months, Citimortgage was suppose to inform me (the homeowner) if I qualified for a permanent mortgage modification rather than being in a trial period. As previously stated, they inform me after 7 months that I did not qualify due to my equity in my home. They stated that I had enough equity in the home and that I can sell it to liquidate my mortgage in its entirety. However, I only own one house and its my primary home. I always paid on time prior to the Trial Period and during my Trial Period. I never missed a payment. In December 02, I made my December trial payment of $2, 064 and days after I received a letter from Citimortgage demanding the amount of $9, 238. This amount derived from the fact that since I did not qualify for the permanent modification, they demanded the amount of 7 months of regular payments rather than 7 months of trial payment. In other words, 7 months of regular payments totaled $3, 079.39 x 7 months= $21, 555.73. But the bank collected $14, 450.31 which derived from $2, 064.33 time 7 months=$14, 450.3 which was sufficient to cover for 4.69 months of regular payments. As such, I needed to cover for 3 more months to cover for a total 7 months I was under the Trial period. As such, per their demand letter I needed to come up with $9, 238 (to cover 3 months) within 30 days from December 02, 2009. As you can imagine, I was in shock to learn that the bank had 7 months to decide if I was going to qualify, yet I only had 30 days to give them the money before January 02, 2010. In December 2009, I became unemployed. I used to work as a Sr. Credit Analyst for a Community Bank which closed its doors in Dec. 2009. I could not pay the amount the Bank demanded in 30 days. I called Citimortgage the second week of February 2010, to pay the amount of $15, 533 according to their February statement amount only to learn that my loan was in foreclosure and that my case was handled by an outside attorney by the name of David Stern in Plantation, Florida. I learn that this attorney was being investigated by the FBI and had a bad reputation all over the rip off reports. So I had no choice than to hire an attorney (costing more money) to fight for my case and obtain figures ASAP from the law offices of David Stern. I went to see my attorney for the first time on Feb 22, 2010. I don’t understand how this Bank took me to Foreclosure if I paid according to their Trial period Terms an amount of $2, 064 until December 2009. In February 2010 Citimortgage stated they sent me to foreclosure due to the fact that the amount of $14, 450 only covered 4 months of regular payment and as such I owe them 3 months of regular payments automatically making me 90 days delinquent. Since my career has always been in the Banking Business, they have drawn my credit down the hills by lowering my credit score by 150 points, and stating that I am currently in Foreclosure. Now I am not only in Foreclosure but can not get a job as a Credit Analyst. Their action has created a lot of damage in my family, my person and my career. I am even trying to bring my loan current and they are taking more than one month to give me pay off figures. I believe, someone needs to help homeowners like us, who applied for this program in lieu of reducing their mortgage payment only to find that their credit score decrease by more than 150, the Bank puts you in foreclosure and you now can not get a job. This is not right and I believe, Banks such as Citimortgage need to pay. By the way, my attorney told me I will most likely end up paying Citi’s attorney’s fees (Fees for Law offices of David Stern) because banks these days can do whatever they want. This is the reality of our country. Also, David Stern file foreclosure, without notifying me in writing and this is why they want me to sign a waiver of foreclosure. Is this the price to pay for applying for a loan modification? If you are interested in a Class Action Law Suit agains Citimortgage call Attorney Carlin Phillips at E-mail: [email protected]
Telephone (toll free): 1-877-892-5620, Ext. 112

My house burned on Feb 1 2009, Called insurance company, citimortgage. According to insurance company and Citimortgage my mortgage payment would stop until final inspection to move back in. I finially got my first 1/3 of insurance money which of cousre as you know has to go to Citimortgage, to start the rebuilding of my 80% loss of my house. I hired contractor and 1 month into rebuilding I get a letter from Citimortgage that my house is going into foreclosure the sell date is March 3rd. Now they have froze all insurance money and tell me I need 20, 000 dollars to catch up my mortgage or it will be sold. I was told by citimortgage that claims department didn't tell the finance department that my house burned and now I cant get an answer from anyone not even the Lawyer Citimortgage told me to call. So please tell me what I'm suppose to do they still have my money to rebuild and won't even talk to me.

I guess I'm joining the ranks of people who detest the practices of CitiMortgage. Because of Obama's "home affordable" program, we supposedly have the ability to refinance with our existing lender ONLY. Any other lender and the cost would be prohibitive. So we tried to refinance with CitiMortgage - our existing lender. We qualified with no problems (income, FICO scores, etc.). We paid the $400 application fee. CitiMortgage proceeded to "not proceed" with the loan process. We were told that our new payments would begin in September... by December, they still had not closed the loan. Everything expired (loan lock, documentation, etc.) and they cancelled our paperwork. Essentially, they took us for $400 dollars, and we still have a loan we can't afford. Where are the consumer laws that protect the consumers from this type of scam?

I have a home mortgage on a house that I built in 1997. My mortgage was with Principal Residential until it was bought a few years back by Citimortgage. Immediately our payments went up, which we were able to afford still but due to my having to change jobs and my husband's hours being cut we have gone through all of our savings just trying to keep up the payments...then in 2008, yes, 2008 I started the modification process with Citi...needless to say, we have been denied for the HAMP program. I have a credit counselor with CCCS who has stepped in to assist me and I am now trying to have Citi look at the loan for any other kind of modification...if not, Citi wants to short sale my home...this is outrageous, they will not work with you, they don't know what they are doing, the customer service is non-existant and you can't understand the people that you are talking to.

I believe that Citimortgage is utilizing misleading, deceptive and predatory lending practices. Does anyone out there know how I could refinance with someone other than Citi even though the mortgage shows us behind due to all the charges and fines they have tacked on to my loan? I was never behind on a payment in my life until Citi got ahold of my mortgage, thanks for nothing.