I am a retailer in Japan.

I bought havaianas sandals from Braziec Hair.

The parter of the company "Elenir Cezimbra" was a fraud after all.

After the payment, 4 month later, I am still waiting for the products.

Whenever I call her, she replies like:

"I just got back from business trip."

"I am in accountant's office. I will reply as soon as getting back in office."

Now she doesn't even pick up the phone.

I do not know how I can recover my damage, from thausands of miles away...