Was 2010 a bad year for Medco? Did anyone else receive drugs or bills that Medco initiated? A friend said Medco sent them a bill for an error Medco made two years ago. What is going on with Medco? I was sent a drug I did not order. I have 90 pills of Nexium that I do not take. Between myself and my insurance company MEDCO collected over $450. Medco will not credit me my portion. I put in an appeal and am still waiting. I was told I would here this week. It's Friday and still nothing. Checked my account and no credit! The phone call I received last week said I would have an answer this week. They do not stand behind their words.

I am a type 1 diabetic on the insulin pump. For 2 years medco has not been able to deliver my mail order to me on time. They lie to you with a different lie every time you call and call and leave messages that your prescription is coming or not coming send emails but nothing ever happens. This time I was so pissed when they told me to get a prescription again from my doctor for extra insulin from the drug store I told them no, get it right. So this time I have actually been without insulin for days.

Anyone who is thinking about joining Medco or just has, DO NOT. Get the heck away. These people are grossly negligent and are stupid. They will think nothing of witholding chronic medication, cancel prescriptions WITHOUT authorisation, or being instructed to do so, send whatever medications they feel like sending, EVEN IF NOT ORDERED. Precription medications are added and put on the online prescription medication list taht has nothing to do with the patient. They are liars to. Even the word of supervisors and higher up do not carry any vlaue. They promise and swear blindly that mediucation will be overnighted to paients, and a week later there is still no delivery. They will NOT deliver medication if there is an outstanding balance, that shoulkd be included in a second medication order, but that was stopped due to incompetence, neglect, and unwarranted interference from idiots that have no right to be working there. So, you can rather die than get your chronic medication from Medco. Does not matter what problem you have, THEY WILL DECIDE IF YOU GET YOUR MEDICATION OR DIE... Legal action is pending

I have Medco insurance through work at Allstate and I have had nothing but problems with them. They have been the most irresponsible company I have ever been forced to work with. If you want to sit out their and act as if Medco is the perfect meds company that's fine. But I have heard a lot more complaints about them than compliments.I have mailed in prescriptions early thinking they would simply add it to my account. So I could place the order when I needed it Meco trashed the prescription, I had to go back to my Dr. and obtain a new one. I also had a problem when I mailed in a prescription that was post marked 8 days after I received it from my Dr. again Meco trashed it, I have had it with Meco. I am going to tell anyone who will listen just how Medco treats people.

Medco, the prescription service WE pay good money for through conocophillips, ranks right on up there with Sprint regarding their customer service department. I have been on and off the phone for weeks trying to get my husbands high blood pressure meds filled. I have talked to doctors, and medco over the last 2 - 3 weeks! Medco lies about when they get the faxes from the doctors, you cannot get an address or phone number to turn in a complaint, no, the CUSTOMER SERVICE person your aggravated with wants to TURN IN YOUR COMPLAINT!
Anybody out there have a address or phone number I can call?