Dear Sirs. Unfortunately we have to write to you to report a fraudulent transaction by one of your listed "Gold suppliers" in Alibaba.com. We had witnessed Alibaba's prescense in several conventions and trust you as a serious company. We located the product through the leads provided by your network and proceeded to purchase from this China company based on the Gold status given by your company. Everything looked fine even and including a phone call conversation with the provider in China (phone listed on their web page). Unfortunately after we forwarded the funds we did not received the merchandise and the company dissapeared. Attached please find the interchange of mails with this company which will provide you with the leads for your investigation, police report and correction of these type of matter. After a review through the web we understand we are not the only ones that had this problem. We do not understand why the Gold status given to this company and hope you will take immediate measures so this does not happen again to anybody else being that it obviously affects your image. Thanks in advance for your cooperation and the attention given to this serious matter and we remain waiting for your coments. Sincerely yours. US$ 920, 00 - 10 SCOOBA http://sgjiahe.en.alibaba.com Yard of Hongyuan Group), Middle of Shouyao Street, Sunjiaji Sub-District Office, Shouguang City, Weifang, Shandong, China (Mainland) Bank Transfer (T/T) : Beneficiary Name :Yanli Zheng Account Number : 4552312-0188-030030-9 Bank Name : Bank of China Address :East Shengli Street #387, Kuiwen District, Weifang.Shandong, China Swift Code : BKCHCNBJ73C Invoice :SGJHIE201005074/L Good day Lisa. Being this the first transaction an no commercial references, we would like to start buying 10 Irobot Scooba 350 this time. If everything goes well, we will be buying a lot more from you. If you agree, please send us your new proforma invoice to be able to transfer the funds to your account. Thanks for your cooperation. Best regards.