"Consumer Reviews on Companies, Products and Services"

Ross Dress For Less

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Category: Lifestyle

Contact Information
wichta falls , Texas, United States

Phone number: 9406968074

Ross Dress For Less Reviews

Mark April 17, 2010
age discrimination
Ross Dress for less continues to age discriminate the EEOC does nothing against them. They use there arbitration agreements to brake the Law. The law needs to change. The back stockroom is a sweat shop. They have a law suite against them up north in california and all they do is continue the case trying to wear down the people in the law suite. The only way they will lean is to keep sueing them and keep filing at the EEOC. They just promoted a senior area loss prevention manager in california who had an affair at a conferance with another lpdm.
m rivers April 10, 2010
Wrongful Termination
On Jan 15, 2010 I was terminated for violating Ross Policy. I was the store manager and had worked for Ross 8 years. Ross implemented a new hiring procedure which was outsourced by another firm. When the new procedures were introduced to the managers, we were shown how the system worked. We were also given a training session to help move us into understanding how it all worked. We were not told that there will be disciplinary action against us if we hire someone who fails the background check. This wasn't shared with me until months later when someone that was hired, was deemed to have failed the background check. (Basically this new system conducts background checks which highlight potential associates that have legal matters in the works or which are pending. No one ever shared that with us. To this day no one has shown me any proof that Ross has a hiring policy.

The problem is that the status of the applicants can change from "passing to delayed to failed." When an applicant fails, and if that individual is hired, the store manager recieves a corrective disciplinary write up.

Anyone employed at Ross that recieves a written corrective is basically put on final notice. If there is a second occurrance, then the employee is eventually terminated. In my case, the first notice was given to me because my assistant hired someone deemed to have "failed" their background check. In this case my assistant informed me that the applicant passed. I then gave him approval to hire the individual. Approximately 3 mths later my district manager came by to give me a written corrective for something I didn't even do. She said that I am getting it because I was the Store Manager and I am responsible for everything that occurs under the store operations. The problem I have with this is that at another location; that same district manager didn't write up another store manager when her assistant hired someone that failed their background check.

The second ocassion I was accused of hiring an individual that failed. When I hired the individual, her status was passing. It is unfortunate that I couldn't find the copy. I had a feeling that Ross was going to make it my word against the system, so I printed a copy of the individual's status. I no longer said "pass" it said delayed decision. Up to the day I was terminated, her status never said "failed."

The system Ross uses is flawed. It changes just as individuals change. No one can predetermine, stop or avoid facing changes in life, even if they are later found to be innocent. Since Ross says I violated their policy, it is impossible to find similiar work. Whenever a potential employer contacts Ross, they are told that I violated their policy. This is thuggery at its worst.

I do plan to take this matter to the court no matter the costs. I have nothing to lose because I have been robbed of a 12 year career in which I was very successful. Within the first 12 months of being store manager, we moved from the bottom of the district be being awarded Store Manager of the year. The second year our store exceeded sales plan by $1 million. Ross lost more than a manager in career status, they will now have the courts to deal with.
Ross Stores Sucks April 7, 2010
Bad Store Employees
I went to return some items I bought from previous week. Cashier accused me of returning worn items. I have not worn it and it was returned in the condition that was bought. They basically called me a liar and refused to do the return. At this point, I don't care about returning the clothes and I'm for sure not a returning customer at that store. Ross need to do a better job at hiring friendly, customer oriented employees. They also need to reassess their workforce and see who it fitted to represent the store. Else, they risk losing loyal or new customers. I walked away unsatisfied and will not recommend the store to anyone.
JenniferWaller March 26, 2010
former employee cant get w-2
Im a former ross employee and i still havent gotten my w-2 form for 2009. they will not give me info to locate my w-2 for 2009 income tax.
SavannahG March 25, 2010
Unbagged merchandise
I used to "adore" shopping at ross for great deals on brand names, but that notion has since been tainted. I live nearly 2 hours away from the Ross in Panama city (so when I travel to this location I try to "get everything" ). Needless to say I purchased "everything" I desired but the cashier forgot to bag my jewelry (which I paid for) but somewhere in between her jibber-jabber and recklessness (she forgot to put my jewelry in the bag). Unfortunately I didn't realize this until I was 2 hours away and settled in my home. I immediately called Ross to relay what happened and they informed me that I would have to come back down there (albeit I suggested that they mail it to me as it was there fault) but much to my surprise the manager had a "fit" and refused my suggestions.

Honestly, what are department stores coming to when the customer has to pay for the mistake of a careless employee. ERGH!

Never again!... I will shop at t.j. maxx from now on
Mary Marcos December 28, 2009
Corp.
Ross's Attorney contacted a witness in a class action suite and tried to change the witness statement before trail. 23 presidents at the corp level now! They are sucking the Company dry. Pull your socks.
Mary Marcos December 28, 2009
Class action Law suite
The Attorney for Ross tried to call a witness in a Class Action case and change his story before the trial. 23 presidents at the corp. level now! they are sucking the company dry. Pull you stocks.
danica_martin December 24, 2009
discriminating
back in the begining of the year the manager had a miscarriage i found out a couple weeks later that i was pregnant and its not like i tried it. but anyways she started having it out for me. she would tell me to lift this and lift that, i would do it in the begining because i didnt know that even though so early on you still had restrictions then when i found out and started saying no, she would cut my hours for a couple weeks. so i contacted unemployment to get partial unemployment and they raised my hours. wel wheni i got denied they cut my hours again. but this time it was bad. from when i started i was meking 300.00 n at the time of my hours getting cut i was bringing home 50.00. so then i had a misscarriage and got some of my hours back. so ignorant. well then she got pregnant again. and started being ok again. then i got my ours cut again because they keep hiring people as much as rats multiply. its rediculous. my hours got cut again and it lasted a good 6 months so i called unemployment again and they said if i make anything over 98 dollars i can not collect. well the manger gave me enough hours to were i would be bringing home exactly 98.41. shes so flippn ignorant. its deffinatelynot paying any of my bills nor putting food in my house. ive been on the prowl for another job. ok well about 5 months ago we got this new dress code were we need to were blue shirts. well i bought a blue shirt. and ive been wearing since blue shirts took effect. last week the manager came up to me on monday and said you eed to buy a different blue shirt because thats teal. i dissagreed and so did many other people. they all said it was blue and not teal. i said i wont have the money untill this weekend and she said well you need to find one tomm. while your doing markdowns. well i came in the next day went to login and she logeed me out ant told me to go home that i needed to go buy a shirt i said what do you mean you told me i ould find one while i work today and she got quit and she finally said you need to go home. well i went and bought a shirt got there a halfhour after scheduled time and had the supervisor over ride me to log in. an hour and a half later the manager saw me and said i deleted your hours because i thought you came in clocked in and left i was like wtf i cant log in with out an over ride. well wen i got my check it shows she only payed me for a portion of the day not even the whole time i worked. well then the next monday i came in and she told me you cant wear that sweatshirt because it aint blue. i said hold up first why didnt you saysomething last week when you complained about my shirt and second there are others who wear other color sweatshirts and you dont say nothing to them. i said you can do and say what you please but dont think you can make me quit. (thats how they do it they piss you off so you quit and so you cant collect uneployment, and your not there long enough to get you 10 cent raise... oooohhhh big whoop) and she had nothing to say then like a couple minuets later she said if you dont have a diff sweatshirt by tomm. dont even show up. but then she would mark me as a no call no show. then she hired a russian that has supposidly lived in the uited states for two years but cant spek english, and she made employee of the month when she was there for only a month and so many people had complaints. but she russion just like the manager. and there is another person who comes in drunk customers complain, we tell the manager and she says oh i thought it was her perfume. and its happend a number of times. but they wont fire her because she kisses ass. i shouldnt have to kiss ass to have a job n not get harrased. i dont know its bull crap and i dont know what to do. but i need answers and noone i talk to can give me answers they just keep giving me more numbers to call. if anyone can help me out please contact me at my email. . . . . . [email protected] thank you
Janice E Longo December 18, 2009
Fraud
On September 17, 2009 there was a purchase from Ross Dress For Less, Fairfield California for $438.97 thatwas not my purchase. I live in Michigan. I am currently working with GE MOney Bank to help resolve this problem. I have recieved the sales slip and it is not my signature. Please tell me how to correct this problem. Jan Longo
Mary star December 17, 2009
Promoting Exc.
Ross after cutting positions at the store level and cutting hours for employee, they promote a VP, AND TWO OTHER EXCS. How sick is that. This place sucks they are as bad as some banks!

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