When I tried to see about a payment deferment I found out how bad my account was screwed up! Actually they were depositing money from someone

else's payments and they were still saying I was 110 days past due. When actually I was 100% caught up. After 20 + phone calls and 40 days it is

still not straightened out. I think it is time to give up! I have had many different people tell me different versions about what was screwed up and every time I think they have it figured out, it seems to get worse. Maybe repossession is the only answer?

In 2010 I filed a Ch 7 Bankruptcy that was discharged in July of 2010, and I reaffirmed that I wanted to keep my 2006 Toyota Solara financed thru Citi-Auto Credit. In August I made 2 payments. Then I received a letter that Santander was going to service my auto loan. After that initial letter, I NEVER received any information about where to send my payments, what was due---NOTHING! No letter, no phone call, no email--NOTHING. I tried calling Citi-Auto Credit, they simply told me they weren't taking payment anymore. So 5 months go by and I get a phone call telling me that my car is out for reposession. To make a long story short. I sold the car to the local Spokane Toyota dealer and then had it refinanced--papers signed, sealed and delivered on February 7th, 2011. Santander was overnighted the payoff, the check cleared the bank and everything was fine--so I thought. On Thursday February 24th around 9am, a tow truck shows up hooks up my car. I went out and showed the repo guys the paperwork that the car's lienholder was new that Santander has NO interest in the car. They didn't care they towed it away. I called Santander and they said "there must have been a glitch in our system, that wasn't supposed to happen. Your car was paid off completely on February 13th. They apologized and promised I would have my car returned to my within an hour. THAT DID NOT HAPPEN. I had to call the company in Michigan that hired the repo people here in Spokane to get the car released. Finally around noon, I get a call from the local repo people telling me their insurance does not allow them to deliver a vehicle, but they would come pick me up and take me to get my car. They finally showed up around 1210pm, and I got my car after signing release papers and once again my car was in my posession. Santander TOTALLY SCREWED UP, and I had to take almost 4 hours out of my day to straighted something out that NEVER should have happened. They are a PISS POOR organization and I will NEVER do business with them ever again. I may contact an attorney and sue them. They Suck!!!

I bought a car through a Used car place, I did not not know the bluebook value was, I'am not in that bussiness of knowing, well the car dealer went out of bussiness, told me I could bring my car back in a year or so as a trade in, I went back to them, they told me All they could give me was 3- 4.000.00 trade in, when I originaly bought the car, it was for 12. 000.00 was being Finaced for, by Citi Financial Auto, well I was never notifified about Citi Financial Auto vanishing, then I found Out a Company From Spain named Santander Consumer has taken over, well I tried my best to see if I could work it out with them, so now I see I have become a Victim like so many others Have... They are threating to ruined my Credit, garnish my Wages, if I dont give them 12, 000.00 more. I already have Paid almost 8.000.00 already to them, My Contract I signed was for 12.000 that, means I will have Paid them 19.000 Totaly for a used Car..They are claiming I owe them because of interest, well I will not be Scammed or let such a Company like that Take me over niether should you, they are Forign Company with Comunism Tathics of Terrorist Actions To the American People

My auto loan was sold I guess to this *** Santander, when I was with Citi and ran into any troubles all I had to do was call and they would work out something with me and were very nice about it. I am so pissed that my loan was given to these aholes. I have become unemployed recently and am having troubles paying bills, I thought, well citi helped me a lot so I will call this Santander and see what they can do. Umm, no, first of all the lady was rude as ***. When I asked for a possible defferment or payment extension for this month she was quiet, finally I said I just lost my job and blah blah blah...then she rudely says "well management doesn't allow defferments" I said, "so there is nothing you can do?" She firmly and rudely said "NO" Then nothing else she said absolutely nothing and I said "Ok" and she goes "Bye" and hung up the phone!! I am like wtf??? Even my credit card companies will work with me on stuff! This is ridiculous, and *** Citifinancial for doing this. PLUS, the 11 or 12 dollar fee to pay over the phone or on the internet is effing ridiculous. I don't mail any of my bills, but I have to with them. I have 2 years left on my loan, time can not move fast enough.

Santander Totta Portugal is the worst bank in the history of banks, They do not care about their clients and instead off helping a client in need they bleed you dry and do not listen or help. I keep asking for help, but it falls on deaf ears.I ampaying my loan every month, what I can. I am un-emplyed and I have proved it. Still Totta could not care one bit.If you are rich, they care. Poor and you get a kick up the behind.Can some one help me, please?