Specialized Loan Servicing
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Category: Business & Finances
Contact Information Georgia, United States
SlS.NET
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Specialized Loan Servicing Reviews
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Nobody's foolanymore
October 26, 2009
Illegal Foreclosure
My attorney was succesfull at getting SLS's motion to foreclose thrown out of court due to the laws they had broken by cashing checks after they files with the courthouse to forclose. They never credited my loan with payments, , etc. have been reported to the Colorado District Attorney's office, , yet they still allow them to do business and rip off customers. I stopped paying on my loan when they jacked up the interest rate to 11%. They now have switched law firms, , , lol
such idiots, a judge won't be so stupid as to see what's going on. They have poor legal representation and have no idea what do to now. Wah Wah Wah, , go call your mommy SLS. You won't get another payment from me and I refuse to do any loan modifications with you. You'll never get another cent interest out of me. I'm going to give it to someone else who knows what customer service is all about. This company must be run by 5th graders. Watch out for Jamiey Riley also, she has no clue what her job description is and can't locate it I'm sure. LOL
She just flounders at her desk, , when she can't take the pressure, she goes to lunch. She must eat 24 hours a day because each time I call, she's out to lunch, no matter what time of day it is. Such fools.
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mw1234
August 13, 2009
Poor Customer server
Very poor customer service. Called to see whether they had received my payment and the agent on the call starting asking me all sorts of questions to get additional information out of me. Was I current on other payments? etc etc. Told her I was calling about my loan with SLS not about other loans and she indicate I was not being cooperative. Will be refinancing my loan with someone else in the next 30-60 days. Beware as they do not appear to be someone you would want your loan with long term.
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David
April 18, 2009
Mis-handling of loan & violation of loan practices
SLS has been doing business as a predotory loan company. And has entered into Illegal foreclosures. My attorney was very successful at having their motion thrown out of court. The foreclosure has been stalled and they don't know what to do. This company is run by min. wage employees with no power and no authority to modify loans, post payments in a timely manner. It's a new company run by former real estate brokers who could not make it selling real estate. I've filed a report with the State of Colorado to have them shut down thru the State's attorney's office. Am not trying to get a "CLASS ACTION LAWSUIT" against this company. Email me at [email protected] if interested in becoming a part of this lawsuite AGAINST SLS.
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May 13, 2008
SLS lies and refuses to respond to complaints
After a year and a half of on time payments, I called to change my due date and was told my grace period was changed to the end of the month. The 2 months following SLS posted late fees on my account.
After writing to complain, SLS claims they told me I could send post-dated checks, and that they never agreed to change my grace period. This is a *lie*. I've challenged them to listen to the recording of my phone conversation, and they did not respond to that challenge.
Several months later, one of my 2 loans was transferred to another servicing company. This was not made clear at all; it seemed both loans were transferred. In error, I sent the new company both of my payments, before the due date.
After receiving a late notice on one of the loans from SLS, I mailed them proof that I had paid my mortgage on time, to the new company. In response to this letter, they simply returned copies of letters related to my previous complaint.
SLS did not respond at all to my letter, instead claimed they had addressed the complaint and considered the matter closed.
Do not trust anything this company tells you over the phone. Get things in writing if you can. This company is one of the worst I've ever dealt with.
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May 8, 2008
Not very customer focused
I've had my secondary mortgage loan with SLS for about 1 1/2 years. This is the only bill I've actually had to write a check for and mail in, as the on-line payment feature costs 5.00 a payment to make, even if you are making a payment on time. Keep in mind, they are the ONLY company I deal with that charges a fee each time you pay on-line.
I recently mailed in a payment, and they cleared it for the wrong amount. Turns out they use lock box processing, and aren't very good at it. They offered to take an additional payment over the phone... they charge 5.00 for that as well.
Unfortunately, to refinance to another mortgage company, I would need to bring 10, 000 to closing, because of the housing crisis... so I'm stuck with them for now.
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