"Consumer Reviews on Companies, Products and Services"

Subway

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Category: Lifestyle

Contact Information
Raleigh, North Carolina, United States

Subway Reviews

Amena Suleman November 1, 2009
Rude Staff
Along with my sister & my cousin we decided to have a tuna sub. We asked the two staff to change their gloves as we are vegetarian. They both pulled faces and mumbled amongst themselves. They were both very rude & gave us a very poor service, other customers were in the shop also. My sister asked the staff that she would like some jelopenoes in her sub, the lady staff got a handful and just chuked it in in anger along with the other salad etc. I asked if i could have a little touch of mayonase and she squeezed a load in on purpose. We were all disgraced. It was a cold windy rainy day and when we stepped in the shop it was nice and warm, the both staff knew we were cold so they both decided to put the air conditioning on high. We were freezing whilst eating our sub. We would never go to the subway on Blackburn road ever again. When we finished eating and leaving we overheard the staff calling us 'pakis'!! This incident occured on Sunday 1st November around 4.30ish.

My email address is [email protected] if you need more information
October 27, 2009
hygiene
the Launceston subway store in the city has very poor hygiene!! I feel so sorry for the workers in that store. It is so hot in there i can't stand to eat inside, i can't begin to imagine how the workers feel standing in the same place for 2 hours serving constantly, sweating over the food. When i suggested they should go wash their faces in the bathroom to cool down the younge boy replied that they dont have a toilet or bathroom facility in the store that they can use and have be told by their manager that leaving between 12 and 2pm would slow the customer service line down and she would not allow them to do that. The heat also attracs flys. I must of counted atleast 16 flys buzzing around the sandwich unit.
Unhappy complaint October 10, 2009
One rude girl and one who did nothing at all
Last night at about 6:00 me and my boyfriend went into subway to get something to eat. He stoped to talk to a friend and I went up to order. There was one guy working really hard trying to get the order for the people in the drive thru, whlie two girls were in the back talking and gosiping. I stood in line for about 5 minites and they kept talking and I know they saw me. Well when they finaly came out they stocked up the food and kept talking to each other. When the tallar gil finale took my order she roold her eyes and said "What do you want." I told her what I wanted and then waited for her to toast the sub. The guy was still working really hard, but the short fat girl just stood there and stared into space. When my sub was toasted she put it onto the counter and let it se there while she rearanged the sub buns. Finaly she put the topping on I asked for half bannan peppers she put three peppers on half I asked o a few more on the sub nicely and she went and put the peppers on all of it! (Me and my boyfriend were spliting the sub and I can eat peppers) I didn't say anything payed for the sub and left. This is the third time this girl has been rude to me. I don't even know her. When we left the store the ladie that was ordering behind me came out with her sub and said if the girl had treated her like that she would have been madder than a bee.
From now on if I go into that subway and see her I am walking right back out!
marty166p October 8, 2009
store as whole
got meat with no wax paper on it the bottom of the pan, tomatoes standind in slop, lady was very rude
B. Lapointe October 2, 2009
No Washrooms
they have no washrooms on the facilities that patrons can use.I asked about the washrooms and she said they don't have any and I should go to a gas station
P Breezy October 2, 2009
Charging over listed price
I work at the Skyline Towers and I went this morning to get a steak and cheese sammich on flatbread. Mind you its 8:00 in the morning so its cleary still breakfast. They have this sammich listed as 3.99. When I go to checkout, the lady says 4.50. Being somewhat savvy on taxes, I asked why the tax was 50 cents. She said the sammich went up. I asked for a copy of the receipt and the sammich price came up at 4.29 then with the tax took it to 4.50. I yelped because that is false advertisement. She was mad and said the sammich went up but they forgot to change the price, whose fault is that, surely not mine. I requested to have the difference back even if it was only a few cents and she just opened up the register and gave me back 50 cents. So she would rather get me outta there, than give me proper change. She basically charged me 3.98 for the sammich as the list price with no tax, so her register is going to come up short.

Not really pressed, but these companies are making a fortune off of our backs and they already overcharge, but to not even change the sign is so misleading, and everyone is always in such a hurry that they pay. Not the kid. Never going back down there again. They are crooks. Managers name is Moofi. Figures.
drw1 September 12, 2009
Dirty and rude
This employee was to busy talking on a cell phone to take care of the customers. The store was disgusting and the employee was using foul language at the customers. Check out the photos of her and the store
Empire September 10, 2009
Bad costumer service
I often go to this subway during weekends with my kid. I was amazed to see the difference between the morning crew and the night crew. People who work in the morning have sone kind of attitude problem. They are least bothered and sometimes they are rude if u ask them something again. A lady working there yelled at me because I asked her the same question again. Sometimes a guy is there too, he seems like the manager as all he does is work on the register or talk to the ladies working there and laughing. If the manager does not care the employes won't either. So instead of going in the morning I go in the evenings. It's nice to talk to people who really cares and who will go to any extent to help people out. I have seen those two Indian girls helping old people with their food. They really care about the people coming in and the person who owns that place should rather have those girls working the entire day instead oh those mean girls in the morning.
SANDRA VARGAS September 9, 2009
HEALTH ISSUES
EVERY WEDNESDAY I TAKE MY KIDS TO EAT @ SUBWAY, IVE NEVER HAD A COMPLAINT ABOUT THEM. BUT TODAY AFTER PICKING MY KIDS UP FROM SCHOOL WE WENT TO SUBWAY IN APOPKA @ 2:30 PM. THE LADY THAT WAS PREPARING OUR 3 SANDWICHES COUGHED IN HER GLOVE & WITHOUT TAKING THE GLOVES OF &/OR WASHING HER HANDS SHE CONTINUED TO WORK ON THE PHILLY CHEESESTEAK. THAT WAS DISGUSTING, I JUST TOLD THEM, I WAS GOING SOMEWHERE ELSE TO EAT. I WORK @ A FAST FOOD PLACE, & I HAVE SEEN THE EMAILS FROM THE HEALTH DEPARTMENT IN WHICH IT SAYS IF A FAST FOOD EMPLOYEE IS SICK THEY SHOULDN'T BE WORKING. H1N1 VIRUS IS GOING AROUND, I TAKE CARE OF MY KIDS & MYSELF. I THINK THE CREW IN THIS LOCATION NEED TO BE RETRAINED ON HANDWASHING & CHANGING GLOVES. IM A GENERAL MANAGER @ A FAST FOOD SO I KNOW THE PROPER STEPS THAT NEED TO BE TAKEN, & THESE PROCEDURES WERE NOT FOLLOWED IN THIS RESTAURANT. I AM SORRY TO SAY YOU HAVE LOST ME AS A CUSTOMER, FAMILY OF 4 & I USUALLY STOP BY FOR LUNCH WITH MY BOSS WHEN WE WANT TO GET AWAY FROM OUR FOOD. GUARANTEED, I WILL NEVER STOP THERE AGAIN & I WILL LET EVERYONE KNOW WHAT OCCURED THERE TODAY, NOT TO HURT ANYONE BUT FOR HEALTH ISSUES.
suziejackson September 9, 2009
nasty
so i went to the subway on red lion rd and buselton and i walked in to order. now im about to order and i see a very HUGEE . GIGANTIC . ENORMOUS . COCKROACH!!!
the cockroach was walking ALL OVER the turkey and other meats.
what kind of store doesn't keep it nice and clean for little rodents to keep out away from the store.
i yelled to the guy that there was a cockroach. he picks up the cockroach and throws it on the floor. he didn't remove the meat that got touched by this cockroach. the same gloves he used to pick up the cockroach, he picked up the meat that were touched by this cockroach, and was gonna give it to customers without second thought. what kind of store is this? what kind of people dont know how to speak english? why do they hire them then?
its a very dirty store and i think it shouldnt be running. i think they need the health department to come on out and check this store.

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