"Consumer Reviews on Companies, Products and Services"

Subway

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Category: Lifestyle

Contact Information
Raleigh, North Carolina, United States

Subway Reviews

mike nelly November 27, 2010
rude workers
No one talks in english. Workers will talk in punjabi. Make fun of you n laugh at u while making your sandwich. I felt so stupid cuz i knew i they were laughing at me. Subway you are spoiling your name by hiring non english speaking people. I mean i love subway but dont wana repeat my order 4 times just cuz the girls are busy gossiping.
desertgirl90 November 19, 2010
Employee pay system
I am a Subway employee and I have not been paid on a normal basis. It is stated in the handbook that we will be payed every other Friday. Well recently we have been paid the next day of the following Monday. At times we even get paid a couple days early. I get paid minimum wage and only work about 15 hours a week. I do not make much, so I live pay check to pay check. I cannot afford to get paid a day late or even a few days late. I have a son to take care of.
VERY POOR MANAGEMENT & ATTITUDE November 9, 2010
Rude Manager
I go to Medical School which happens to be right beside a Subway. So at least once a week me and several other students would walk over for lunch on break. Well yesterday Nov. 8th we went over for lunch and all 4 of our subs were all mixed up none of us got the right sub we had ordered. We immediately call them and tell them the problem were one of there employees told us to come back the next day and our subs would be replaced she even told us her name if we had any problems. The following day we did as she told us to we went back and told them her name and what she had said well we got our subs we were sitting there eating them when the manager sends an employee over who wants all of our names, phone numbers and address! when we ask why the manager began hollering at us from behind counter as were still eating saying" We just wanted free food" "We were being unprofessional by wanting free food". I'm sorry but I'm in medical school I don't want or need a free $5 sub however i do want what I have paid for which I didn't get the first time around. The manager was the one being very unprofessional in front of the entire resturant and a long line of customers not to mention embaressing us in front of the resturant! We will not be back and I'm sure alot of the other customers that had to hear and deal with how the manager was handling the problem will not be back either!! It was RIDICILOUS...
tired of forced downloads.. November 3, 2010
no food
You can go into the store, and want a sandwich and they are always out of the required food stuffs three times a week to make it, Are they really a bussiness?, Not really, As a bussiness you would assume that they would have ordered the supplies needed.I have seen where they will make your sandwich, then you can't pay cause the debit is out of order.
The southhill location, Don't goto this location first thing in the morning as you will stand around waiting, As the staff that works nights is leaving all there work till the morning before there boss gets there, , so you are left waiting for service.
We have three locations in the city and the only one that seems to be able to do the job they advertise is the main st location, Could this be because the main manager for all the subways in the city works there..
Complaints fall on deaf ears as nothing ever seems to be done to rectify the problem...thankfully there is numerous other fast food places in the city that are more than willing and prepared to take your order, Get it right, Say thankyou, And actually have staff doing there job.
Sean woodsford October 9, 2010
Microwave
I am a regular customer at subway and I always have my subway toasted, but tonite they charged me the price for the toasting and put it in microwave which made the bread soft and taste horrible and when I complained they said that's the way it is and the main people at subway will do nothing about it and I think it was rude. yours sincerely Sean woodsford
aciditty October 3, 2010
Wrong order 6 times in a row
In the last 3 months we have visited this particular subway approxiamatly 6 times, following each visit my fiance' and I have had horrible experience involving customer service, food preperation, amount of time waiting and general lack of leadership when asked to speak to a manager or supervisor. Mere minutes ago we called to talk to a manager about our order being woefully misprepared and were informed that the manager was not available. This is not an isolated incident it has happen numerous times to me and several of my aquaintances. After seeking help from this specific location I have resorted to going farther across town to go to lunch at a different resteraunt or even a subway that has proper service. I am extremly displeased and will be informing friends and coworkers to steer clear of subway.
cherylh3 September 21, 2010
Quality
The quality of Subway's sandwiches has gone down drastically in my experience. I ordered a foot long BLT today; I threw half of it away because it had absolutely no substance or flavor. Just a few dried out strips of bacon on bread with barely anything else. A few years ago, Subway sandwiches were delicious and hearty. Now you have to order a sandwich with double meat, double everything, to get the sandwich as pictured in the ads.
HILLID September 14, 2010
delivery not as per order placed
Complaint against SUBWAY -

Store no 23117
Kapadia Indstrial Estate
Shop #5, near Dominos,
Andheri Kurla Road
Chakala
Mumbai -400093

Details of the order placed -
Store no 23117
Bill no: receipt # 0000055480
Trans# 40clerk 12 vicky

We had ordered 7 subway sandwich, particularly specifying, based on the past experience, that kindly put sufficient ingredients and the sauces. Also had asked the concerned person to take down the order on a piece of paper so that there is no confusion on the specifications of the choice of bread and the contents. However, the order was not as placed. The oreganos bread was replaced with a brown bread and also there was as good as nothing in the subway s/w, no tomatoes, olives and lettuce and sauces.
Highly disappointed with the service. Kindly need you to look in to the matter as this is not the 1st time we have such a complaint. Also keeping in mind that the order was of around Rs 700, which is not a petty amount. ALso the person taking the order says that the s/w will be of a lower grade as there is a lot of rush - are we not paying the same amount as the others are, while placing the order at the store??
The manager there was Ashutosh – who, when complained to did not give the desired response. All the more dis appointed - we actually need a refund as most of us did not eat the sandwich.

THERE IS NO RESPONSE TILL DATE INSPITE OF POSTING COMPLAINTS COUPLE OF TIMES!!

Ms. HILLI DESAI
Markus August 30, 2010
Steak and cheese rip off
Yesterday I went to subway and decided that I wanted to try something new. So I looked at the menu and I wanted the steak and cheese, not the big philly cheese steak. I only had about 8 dollars so when they were done with my sandwich they told me to pay 9 dollars. I said wait but I ordered the steak and cheese which is only $6.75 and he told me no that i had a cheese steak. So i said whats the difference and he responded with IT costs more. SO I said Im not paying extra for something I didnt order. So he talks to the person that made my sandwich and he came back told me sorry. So i got my sandwhich. What i dont get is why make two sandwhiches so alike that the employees cant tell the difference. Other than that, I love subway!
tasteNtell August 25, 2010
clerk with attitude!
The average sanwich order that I always get from every Subway normally with a smile was a great challenge for the girl making my sandwich on 8/25/10 at 4:42 p.m., . A 6 inch tuna with swiss on white/ toasted w/ tomatoes lettuce and mayo. She drug herself into the assembly line and rudely asked me what was it I was getting again "you was just gettin a veggie?' No I've been waiting on you to make my tuna sanwich... After she sloppily slung LITE mayo onto it I asked her why? I just said Mayo. (Lite taste funny to me.) She scraped it off. then I kindly asked for parmesan cheese to be sprinkled on my scraped and smeared tuna and cheese. "Thats gonna be extra cheese you gone have to pay for it!" she implied. Nevermind I just want to get out of here never to return! I never have been asked to pay for a sprinkle of cheese on my subway before! Terrible service with a terrible attitude! With footlong attitudes for free!

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