Shopping at Home Depot my check was denied. I called telecheck from the store. 5 minutes of entering data before I could speak to someone. When the barely understandable clerk answered, he said that I was denied not because of insufficient funds, but because the check was risky because it was check #4108 and the last check cleared on my account was #4106. I asked to speak to a supervisor and was disconnected!

I came home and called. went through the whole thing again, and was told that there wasn't enough money in the account. There was literally 10 times enough to cover the check. Requested a supervisor and guess what? Disconnected again.

Called a third time and told them that if they disconnected me again the next person they would hear from would be my attorney. Gee, the phones were suddenly working. The 3rd supervisor I talked to said my check was denied for 4 reasons.
#1 the amount. $165.77 She said that anything over $100.00 would be denied.
#2 the check number. Mine was 4108
#3 the frequency. I don't use this account often. I admit that.
#4 my history. I am 57 years old and have NEVER written a bad check.

I requested a copy of the information used to determine that my check wasn't good. She told me that they would send me an APOLOGY letter. Like that's going to do anything.

I requested a list of stores that contract with them, so as not to shop there. She told me that they didn't know which retail merchants used their services!


Sorry HomeDepot, you just lost my business. And, we were just there last night looking at a refrigerator and stove. I am telling everyone I am in contact with about my experience with HomeDepot and Telecheck.

Boycott merchants who use this service.

On December 13, 2010, I attempted to pay for an eye exam and glasses at our local Walmart. My check was denied by Telecheck. It took me several minutes to understand why the associate kept telling me the check had been refused as I have never had this experience before. I kept asking what was meant by "your check has been denied". The associate, of course, could not tell me why and could only give me a piece of paper with a phone number and a code for why the check was denied. This is the most embarrassing situation I believe I have ever been in. I cannot express in words the humiliation of this experience. I paid for the charges with a credit card, but upon calling Telecheck, it was determined that there had been a mistake on their part and incorrect information had been attached to my information. There is no excuse for a company to have as many complaints against them as Telecheck does. I have never written a bad check and do not intend to do so. I intend to boycott, as much as possible, any merchants who use Telecheck. The company caused me embarrassment in a town where I am known well by many people. There were people that I knew in the store at the time of this event and I am sure that Telecheck cannot contact each of them to tell them the mistake was Telecheck's not mine. When I return to pick up the glasses, I will ask if Telecheck corrected their mistake with Walmart. If not, I am considering contacting a lawyer about options concerning the mistakes that Telecheck made. I cannot be the only person who feels this way.

I was at the grocery store in my home town and my check was denied. When I called the company, all they could tell me was that my check was linked to another account. She couldn't explain why. She wanted me to fax or mail all kinds of personal information such as drivers license numbers and social security numbers. I talked to my bank and they recommended that I didn't send any personal information. There was no reason my check should have been denied. I waited a couple of weeks and called back, hoping it was a mistake. Again, I was told that my account was linked to another account but she couldn't explain what that meant. I was very aggravated because she kept telling me the same thing over and over again. I asked to talk to a supervisor and she would start repeating the same information that meant nothing over again. I finally just kept on demanding to talk to a supervisor and amazingly after about ten minutes I got one. After going through all my information over again with her, she told me the reason my check was denied was because I had wrote a check to an individual and when they presented it to cash it, they were asked for identification. Turns out the person I wrote the check to has negative information on their account and until they clear it up, I cannot write a check! That is crazy! I don't understand why any business would use a service that is not even accredited by the better business bureau. After reading some of the complaints on here, this company is bogus and has no business doing what they're doing.

Once again I fell for the telecheck bull. My bad, but I will never use another buisness that uses telecheck. They told me I would be able to get my checks through again on Aug 5' 2010, I went like a dummy to the grocery store and you know what happened. I take the declined check home call telecheck and they tell me it will take another 7 to 10 buisness days because they haven't cleared the check yet. My comments were then very unpleasant. My bank has said they get several calls a day about them. They recommend a debit card. I have been given several different reasons why my check has not gone through, I am tired of being bull#&^&*#. I am going to seek out a way to put a stop to this. I will not be told when and where I can spend my hard earned dollars, and how much I can spend at a time. It has to be stopped. I have talked to several very good hard working people who have been imbarrassed by this company. Someone has got to do something. There are people out there just as mad as me and I am going to seek them out. Sincerely screwed by the bailedouts again.

I wrote a check for repairs to my auto for $361.60. Telecheck refused my check and the merchant would not take it, which I can understand the merchant's position. I called telecheck and the refusal was not due to account balance but because I was not registered with them and the check was for a large amount. I asked for information about maximum amount to be on a check and being registered with them. I could not be given that information as each check is on an individual basis.
This is so outrageous and embarassing. You are denied but can not do anything about it for future use. I have written checks to Walmart for higher amounts.
This has caused the merchant to lose a customer and I know others who will not patronize this repair shop because of the same experience. I will not do business with anyone who has this Telecheck crap.
I totally understand protection against fraud and bad checks, but this is outrageous!!!
I certainly had funds for the check or I would not have written it, but that was not checked. I was told the check did not meet their guidlines, but again could not be explained to me.