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bechara
March 30, 2012
Watchesen are BIG CHEATERS
I have had a terrible experience with Watchesen...
I first paid around 500 usd for a swiss mvt watch that was of an extremely bad quality:
- It did not look like the picture they had sent me: it had a different bracelet lock and the movement was not the same (less nice looking)
- It arrived with the side swivel broken, which I had to repair for 69 euro. They took no responsibility for that,
- The glass was clearly in plastic and of bad look and quality. It broke after one week without being hit with anything (was just in my pocket).
- After weeks of arguments for them to take responsibility, they said for me to send it back on the basis that they will replace the glass with a good quality non-scratchable glass.
- I have sent back the watch by courrier at cost of 50 euros. After weeks they said they repaired it and had changed the glass with a new one.
- To make sure it was a good glass I asked them more than 20 times to make sure that the quality of the replacement glass is good, they assured me 20 times that it was a different kind of glass.
- Their focus was only on getting some money asking me first for 100 usd! I negotiated the amount down to 50 usd...
- The bad part is that I received back my watch with the exact same bad quality glass... which broke just one day after I received it!
- They again did not atke responsibility and want me now to send again the watch for another 100 usd shipping cost!!...
In short, I ended up paying more than 700 usd for a poor quality watch that is broken!!!!...
In addition, I bought another watch which came with a wrong priint on the dial and had the screws fall by themselves...
VERY BAD QUALITY PRODUCTS, HIGH PRICES, COSTLY REPAIR PROCEDURE, VERY BAD SERVICE, AND AN EXTREMELY DISHONEST SUPPLIER...
I STRONGLY RECOMMEND NOT TO BUY ANYTHING FROM WATCHESEN...
Feel free to contact me for nore details...
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