After several weeks of personal training, I showed up at the gym to schedule my next training appointment to learn that my trainer was no longer with the company. I was told that someone else would assume his duties, and they would contact me to arrange more sessions. I never heard from anyone, but was still charged each month for the personal training. Anyone who has dealt with cancelling a contract with Urban Active knows the intense frustration with that process, so I am still being charged for a MIA personal trainer. With the many complaints that have been voiced against this very corrupt company, maybe a class-action is necessary here. read full review »