"Consumer Reviews on Companies, Products and Services"

Bluegreen Resorts

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Category: Business & Finances

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Las Vegas, Nevada, United States

Bluegreen Resorts Reviews

August 19, 2008
Do not buy from them
Do not...I repeat...do NOT buy a Bluegreen timeshare under any conditions. No matter how sweet it may sound, it is a rip-off. My wife and I bought one, and we are in a continual state of regret about it. It is virtually impossible to sell (the same amount of points we bought for $10, 000 are selling for about $3, 000 online), plus we have yearly fees of about $700 that must be paid for us to even be able to keep using it.

Here are some of the things you may not hear while you're in a Bluegreen presentation... we didn't:

-each year you will have to pay both "maintenance fees" and "club dues, " which for us amount to over $700. If you don't pay, you can't use any of your points at all until you do pay.

-many of the resorts they tell you about can only be booked in 7-day increments, which means you'll take that trip and no others for two years because you'll use up all your points on that single trip.

-we just found this one out... if you don't have the points, you can't book a trip... for example, we get 12, 000 new points in July, so I called to book something in August. Well, I can't do that until I "have the points." Of course, by the time the points actually show up, all the places will be booked for the summer. We're all paid up on maintenance fees and club dues, so we will definitely get the points, but too bad... we have to wait. The person on the phone even sympathized with me and said he understood what I was saying, but too bad.

-they say they will help you rent your timeshare, but this is a joke. Your timeshare will never rent for anything near what you need to maintain the fees on it, much less pay it off.

-take a look at this web site to see what points are actually worth if you buy them on eBay: http://popular.ebay.com/ns/Real-Estate/Bluegreen.html If you really desperately want Bluegreen points, don't buy them from Bluegreen.

-they tell you that you can book things just a day or two in advance, but this is almost never possible in real life. Things are booked up months in advance.

Owning a Bluegreen timeshare is like a weight that you have to drag around with you for the rest of your life. There are many places that will rent timeshares if you like that kind of thing, and you can usually get them fairly cheap and without any obligation for the future. When I imagine paying $700 a year for the rest of my life, it feels amazingly scary. Don't do it. You're locking yourself into something that will never end when there is absolutely no need to do so.

They give you the free trip, then take advantage of how little you've researched timeshares when you're in the presentation. They tell you this price can only be offered this one time, and that you can't take another trip. It's all cheap sales techniques, and they wouldn't be necessary if it were something people really benefited from.

We even looked on the internet during our sales presentation... if only I had come across a letter like this, we probably wouldn't have bought, and we'd be much better off. At least take a few days to think about it. If they can't give you that long to think, they're tricking you anyway.

Buying a Bluegreen timeshare is a terrible decision. They, like many salespeople, will tell you whatever you want to hear to get you to buy, knowing that they will not personally be accountable for any misrepresentations of the truth later on.

One thing they promised us is that we could rent our timeshare. Now they've done away with that aspect as well, so you either use it, keep paying about $700 in fees each year along with whatever you paid originally, or you just lose the points. Every letter we receive is something else they're taking away from us.

The most recent thing that happened was that we had tried to rent ours out for 10, 000 points (most of our points) before they decided to stop letting people do that. So I called today, 10 days in advance, to check and make sure it was rented, since this is the cut-off for when I can cancel without losing points. So the guy on the phone told me that yes, it is rented. And I asked, "Well, what happens if the people cancel sometime in the next 10 days?" He said, "We don't have any control over that, sir." And I said, "I understand that, but I don't either. So what happens to my points if they cancel?" And he said, "Well, you lose those points."

So some renter I don't even know can decide to back out at the last minute, and I lose 10, 000 points and don't get to travel or make any money from my timeshare for 2 years! That seems fair...

Everything Bluegreen does seems to be a way to get themselves more money and screw over their "valued customers."

And Bluegreen, if you're reading this, don't bother calling me trying to get me to revoke the complaint... we're trying to sell our timeshare as quickly as we can and hopefully never have any interaction with you for as long as we live.
July 28, 2008
Very bad business handling
OK, here is my story. My wife and I went on their tour and for what its worth thought that it was a good deal to get into. After some thought, 45 minutes of financial consulting with my wife, we agreed to a deal with Bluegreen at Mountain Loft Resorts in Gatlinburg, TN on June 14, 2008. We were secure in our decision until we came across this webpage and read the discussions against this resort. After further research of Bluegreen's negative issues and not finding a single positive, we decided to rescind our contract.

We had 10 days from the day of agreement to cancel obligation, so I sent 2 certified letters (one to corporate and one to the Resort). Two weeks later, I called the corporate office and spoke with Owner Services. The associate tells me that they received the letter of cancellation and that the refund will be credited back to our account within 20 or 30 days. That call was made on July 1. In the contract its clearly states, " The refund shall be made with in twenty(20) days after Bluegreen's receipt and acceptance of the notice of cancellation, or within five days of receipt of funds from the Purchaser's Cleared check." Today is the July 28 and no refund. I called today reciting back to the company of their contract and they were speechless. After 10 secs of silence the associate was aware that the refund was issued within 45 days instead of 20. I corrected her again by reciting. They proceeded to give me an Escalation # and said that I would receive a call within 72 hours. If I did not I needed to call back. I'll wait out the 72 hours just to show how cooperative individuals can be; at this rate, they are looking at a lawsuit.

My advice to anyone that deals with this particular resort is stay away. I would go as far to say not give them the pleasure of taking up their offer of the hotel stay and free tickets; it'll be a waste of your time. They're just bad business.
July 25, 2008
Scam
I have worked with the company for over 4 years and the way they treat their employees are terrible. You start making 9.oo hour and then you never get a raise. The trip is a fake because they don’t tell you all the details over the phone like you have to pay your taxes which is $75-100 per person. Then you have to send in 100 refundable * deposit to secure your hotel and other charges. They also don’t tell you that you have to leave out on a Monday or Tuesday or you will be charged extra. The ways they handle business in the Novi Call Center is a disgrace. I would never recommend that anyone go to a presentation, buy a timeshare from this company or even work for them.
July 11, 2008
Ripped me off
Bluegreen stand for complaint. Lanzacna I am behind you 100% bluegreen resorts put my family on 4 July in a dump. I forgot the name of place. But will get that information. The room smell. Dirty bathroom. I couldn't stay, I left. The next day I call reps. they try to give another room next door. I didn't like the place at all. She booked me somewhere else. I don't blame the hotel I stay in I blame bluegreen. they should’ve known what condition the hotel in. the next place wasn't great I paid 185.00 the first night for a room they should have give me my money back. They only give me 25.00 back also I had to buy clean product to clean the last room they booked. From Virginia
July 9, 2008
They put me in a dump to stay
Bluegreen resorts put my family on 4th of July holiday in a dump of a place. Patrick Henry Inn in Williamsburg Virginia. There was mould on the bathroom floors the ceilings I thought was gonna fall on our heads. The pool stairs shook as you walked down them afraid to go back up... How dare they expect me to buy a resort timeshare when they had the nerve to put us in a place like this for the weekend to stay... I am flabbergasted by this company and will bad mouth this company for as long as I live. Hopefully something good will come out of this message to all who go through bluegreen..
July 8, 2008
They will not pay their employees on time
I was an opc for Bluegreen, had a family emergency and had to leave town but couldn't until I received my first pay check which I had to wait a month and half for. I have spoken to several other opcs who have had to wait just as long for their checks as well. Bluegreen is intentionally holding on to peoples check so that they can earn interest on them with no regard for their employees who have rent and bills to pay. I am pretty sure this is illegal and I plan on contacting the board of labour and wages.
July 2, 2008
Scam
I bought a blue green pkg at myrtle beach and was pushed and pushed till I gave in they had bad attitudes when you try to back away and start you feeling like you owe them something and hold you forever and I was assaulted on new years day and I financially can not pay and they won't even help me sell what I paid for see they are not what they tell you they will do and if you are with some one and don't even co-sign you are still in bad sssss so don't do it.
July 1, 2008
Everything is "Booked!"
Called 5 different times today for 12 different vacation destinations. ALL were "booked". At the tour we were told "As an owner you can always get in where you want to go! Booking at the last minute is no problem!" That was one of the biggest lies we were told. We were also told that RCI had many more resorts we could choose from. Called RCI and they were ALL booked everywhere we wanted to go. Still another lie about RCI. They still take their money out of our account every month, but we have yet to be able to book a vacation anytime, anywhere. Going to sell as soon as possible!!
June 20, 2008
Don't do business with them
My wife and I purchased a vacation club membership with Blue Green 6 years ago which we paid in full. We we're deeded into a place called Shore Crest in South Carolina.

We had some financial difficulties in 2007 and were not able to pay our $500.00 maintenance dues. So, do you know what? They cancelled our membership, seized my paid in full property rights (worth $10, 000.00) and sold it.

I'm SOL. These people are rip off artists from day one. When I called customer service they told me tough, it's a done deal. I'm out $10, 000.00!!! They could have taken the $500.00 I owed from the proceeds and reimbursed the rest (which would have been the ethical thing to do, but NOOO, they took it ALL!!

DON'T DO BUSINESS WITH THIS RIP OFF COMPANY IF YOU KNOW WHAT'S GOOD FOR YOU.
June 10, 2008
Liars
I was suckered in to timeshare purchase being told vacation was 1400 points week when in essence it was a day. Luckily I read contract and you have 10 days to void the contract. I cancelled on June 2 2008 and still awaiting deposit refund but they did tell me contract is cancelled. Hope this helps someone. My initial hotel stay was also very crappy.Toilet stopped up the first time we used it and motel gave us a plunger to fix, a/c only worked on and off, and light was blown. This was the red roof inn at Gatlinburg. Bluegreen reps said they would make it right and of course they didn't. Their salespeople lie to sell you and they will not tell you about cancellation period of contract.

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