"Consumer Reviews on Companies, Products and Services"

JD Byrider

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Category: Business & Finances

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JD Byrider Reviews

ysalay1 February 3, 2011
DO NOT BUY A CAR
When I was 18 I was trying to get a car by myself and establish credit. Jd Byrider said that they report credit every time you make a payment and 2 years later when I was trying to get out of that "lease" and into a new car with a new dealership, they said that JD Byrider WAS NOT REPORTING CREDIT! So not only did I pay over $12, 000 for a 1998 Nissan Sentra, with 22% interest (in 2008) they did not report anything! They are worse than loan sharks!
Aneely0717 February 3, 2011
Rip off
I purchased a car from JD Byrider in January 2008 and my payoff was supposed to be in September 2011 and for some reason my payoff date has moved to December 2011 and nobody can explain why. I have paid a crazy amount of money for my car. Don't get me wrong they have done me right until now. I think it is crazy, how can a payoff date change by 3 months? All my payments have been made ON TIME every month. I have never missed a payment or been late on a payment and for them to do this is uncalled for. DON'T EVER BUY A CAR FROM THEM!
Fred Mort February 3, 2011
Keys
We paid off our car with no problems at time of pay off we where to receive the second set of keys, that we know there are because we saw them when we signed the deal and we had to use them and return them.

Now that the car is paid off the keys have come up missing, and they refuse to replace them.

We have found out that it is not legal for them to keep and extra set if there is one, they have the title. This is not over a $2 key this keys are programed and cost $70

All we want if for them to replace the key that they lost, that they had not right with to began with.
danpowers January 20, 2011
Working there
I worked for JD Byrider for exactly one month. In that one month I figured them out then I was fired. Here is my story.
When I started working for them, my job was to set appointments to get people in. Leads were furnished by late night tv commercials stating that you could buy a car with no money down. That was the first scam. I would call these people and they would come in in droves. I scheduled 47 appointments in the first month. I was a professional Realtor prior to this job, so I knew what it took to make money. I set more appts. than all the other salesman. That was a mistake, I made them look bad. I scheduled people to come in on my days off also so I could help out the (TEAM). I would return the next work day and ask if my customers came in. The manager said I got 1/2 deals for scheduling the appt. I thought COOL!, I made money on my day off!. Not the case, at the end of the month I was fired because I made the other sales guys look lazy. I ended up selling 9 cars on paper but my sales were taken away and given to the "good ole boy buddies of the manager". I was told that I only sold 1 car for the month and was told to leave. The manager said that I tried to throw him under the bus with his manager because he was caught watching tv when he was supposed to be working. He said I ratted him out to his boss. I did make the comment that he was watching tv, but I was new, I didn`t know he couldn`t watch tv, everybody else liked watching tv when I was making appointments. NEVER BUY A CAR FROM THEM, THEY TREAT THEIR WORKERS JUST AS BAD AS THEIR CUSTOMERS. THEY SCAM EVERYONE! CNAC financing is owned by JDByrider, but since it`s a different entity, they get by the laws. The store I worked at is located on 16th and Shadeland. Joe Cinelli was the manager then. Upper management fires store managers quite often. Corporate HQ is located in Indy. They say they practice integrity and team work, nothing could be farther from the truth!
Fred January 12, 2011
Lemon
Well i got the car sept 24 been in garage 3times now got the other hub bearrring done 228.96 abs light still on back to garage on machine now says mod. failing well over 1, 000 for part the warrent *** paid but they dont pay

i really think it true a women came in sell her anything to dum to know i know i got a f...king hate to see someone else get it

i paid 1300.00 down loan for 13, 000single women 3 jobs and now trying to fine $$$ to fix it and they said sorry bull ***.
Angryinf January 12, 2011
Rip off artist
I bought a 2001 chevy malibu from JD byrider in July of 2009, I thought I was getting a decent deal. I have bad credit due to divorce and was tired of being turned down at other dealerships and ended up there. These people should be ashamed of themselves. They are preying on people with bad credit who are in an desperate situation and need a vehicle. I didn't find out until 2 months ago(when I totaled my car) that they have charged me almost 3 times what the car was worth at the time I bought it and that was before interest!!!(that figure came from the insurance adjuster who evaluated the car) In addition to that, they have now taken another payment from an account that they were not authorized to use but once on the same day that they received the payment from the insurance company for the claim!!! When I called about the payment, the woman I spoke to was Extremely rude and hateful and offered absolutely no help whatsoever!!! Whatever you do, DO NOT buy a car from these people. Oh, In addition to all of this, I also was informed by the mechanic that the car had been wrecked before and the cradle body was poorly welded in the front, which is why it went into the engine block from hitting a rotten stump!!! I thought they checked their vehicles???
Unleashed October 25, 2010
Don't mess with them
Here in San Antonio texas I know they have at least 2 locations. The location I am referring to is S.W.Military drive. This place has bad customer service. Especially in the service department where they fix cars. If you even want to call it "FIX". I think if a customer is on time with their payments every month, and continue to have problems with the car jd byrider should put them in something else at customers descretion. I'll even go so far as to say they dont even have to include the money already spent on the car before. The law just passed where children of a certain age have to be in a booster seat, but the *** car i have wont fit all my family especially with a booster seat!! i think jd byrider should have put me into another big car/suv. I want an suv. They stated they did not carry suv's at the time i purchased a car. But everytime i drive by the location at bandera and 410 i see vans and suv's sitting in the parking lot. I dont even want to talk about the service department. I know some things that could have 2 certain guys jobs terminated if i fought it hard enough. They are paying these guys to stand or should I sit around and do nothing. My car was in the shop for 3 days and nothing got fixed. I now have a new problem with my car and now may have to come out of pocket to fix that. i am not in tune with what the "warranty" they give us is. what the *** is it there for if we have to turn around and pay almost everytime. I was made to believe they were doing me a favor by not charging me sometimes, but its no wonder they didnt charge me, because the same *** is still wrong with my car. its like my car just sat in the shop for 3 *** days for nothing. Dont expect a good review or even a thank you for work not completed!! while you all have my car, my family, my 4 children, ages 14, twins that just turned 10, a toddler whom is 5, my husband whom is injured, and myself whom is slightly mobility impaired with a heart condition and asthma, has to find other means of getting around because jd byrider doesnt offer their good paying customers any rentals. (Which is *** to me btw, we are required to have full insurance on our cars, im thinking if something happens to your rentals it will be covered right? really!.)who knows, maybe if I were some pretty chic with long hair and big boobs my service would be done for free everytime and i'll actually get real service. So when I pick up my car it will actually be done and fixed!! Right now I am paying 10-12000 dollars for a piece of *** that is only worth 2000, (if that) When i take my car in I EXPECT it to be fixed!!! Jd byrider is smart though. They charge you obscene amount of fees are able to charge you more for services not rendered completely, preying off of desperate people in need of a working vehicle. This is why they deal with people with bad credit. I didnt even need a full down payment. I am not complaining, I was desperate. But just because they gave me a shot and i didnt even really "qualify" (according to pete, the ***!) Doesnt give them the right to treat me ***!! They lied about reporting to the credit people. My score is still what is what when i got the car. Once again I have had the car for almost 10 months and I pay EVERY MONTH ON TIME 346 dollars. NEVER any late payments and NEVER any partial payments!!! I AM A *** GOOD CUSTOMER TO YOU PEOPLE!! I am one of the people whom keep your *** in business! I deserve more respect and more courtesy and a better warranty!! Matter fact, I demand it!!! You dont deserve to be in business, but its people like me that keep you here so I guess its really our fault. I have been trying everyday lately to get into a new car with other real dealerships, and I have had no luck, but when that dealership gives me a yes, i will be given you back your piece of ***. And dont think you can threaten me with the credit crap, because apparently you dont report it anyway!!! and even if you did, i'll still be in a SUV, from a better car company!!! And if I dont get into a better car with a better company i'll pay this crap off and hope by then i have enough good paying history that someone else will give me another chance in a better car. I always keep my receipts and it is documented in my bank statements my payments. So that there is no other way for you to screw me over.
White Gurl October 1, 2010
Mechanics suck
Got into a car wreck with a drunk driver!!! Needless to say he totaled my car so had no time to check into this car lot wish I did!!! The repair shop sucks they use used parts on your car, so when you get it back the same issues happen again!!! I asked for a tune up they said it didn't need one, so a couple weeks later I took it somewhere else and they said it needed one bad!!! In a year and 1/2 it has been in the shop more times for repairs then oil changes!! Just last week they had it for a full week and let the mechanic take it home over night, when I went up there around 11 am he still hasn't shown up for work!!! Finally got it back and someone went through my center console and some stuff that was in there was on my floor and seat!! That night I realized my battery charger was missing!!! Not happy with this car lot at all!!! Already told everyone I know NOT TO BUY NOTHING FROM THEM!!!
Liam September 30, 2010
Total rip off
I bought my first car at JD By Rider in Parkersburg, WV. I told them I was going through somethings made sure I upped my payments.During this time I've had to replace my muffler which wasn't even welded on it jus hung there bout to fall off. My speedometer stopped working after 3 months, I ended up getting a speeding ticket because I didnt know how fast I was going. My car has stopped on me 3 times. When I got pregnant I got laid off now that Im 6 months pregnant I got layed off I tried explaining it to my payment lady. They refused to work with me. Even after I told them I have my unemployment coming on the 26th they just said I have to have it by saturday the 25th. I even offered to make double payments. The lady was straight up rude, and threatened to reposess my car. Here Im stressing and having complications with my pregnancy enough as it is and she's trying to make me stress out even more. I even told her after my unemployment comes I'll never be late on a payment again. But she still refused to work with me. What is a single mom to do?
Kate September 4, 2010
Repossed my car even tough the payments were being made
I dont reccomend that anyone ever go to jd byrider or finance through cnac. they dont listen to what thier customers needs are.they choose to embarass and humilate people. they like to lie and swindle people out their hard earned money!!! not to mention you pay way to much in interest. i would like to tell them to *uck off. i hope that soon this company will go out of buisness or stop cheating good hard working people out of their money. kiss my white behind cnac and jb byrider!!! i want to stop people from wasting their time and energy with these worthless companies

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