I have the same complaint as I see as many other customers. Definitley verifies to me that this is what the company employees must be instructed to do. They purposely make it extremely difficult to cancel account.Yes it is very simple to sign up yet when it comes to cancelling and loss of revenue for them then it is very difficult. Their customer service is horrible not helpful in any way including supervisors, managers etc. I would not recommend becoming involved in a company which is not considerate of their... read full review »