FNB allowed an unknown person to change my cellphone detail, e-mail address and daily limit without my approval 5 days after it was registred for internet banking. To the best of my knowledge this instruction was received telephonically. This enabled the person to withdraw a substantial amount of money from my money market account without my knowledge. I became aware of this on 14 April 2010. This was reported to both the SAPS and FNB on the same day. A written statement was submitted to FNB on 15 April 2010 and a letter demanding the... read full review »