KLM is a socks company... My relatives bought a ticket in Panama Republica at Viajes y Destinos. S.A Via Beneto to my brother that live in London...he suppost to travel on the 2nd of February 2011 but he had and inconveniant then he calls the agency in Panama and they told him it was not a problem that to call few days before and it will be a little charge.So he did, BUT there start the problems...they told him that was not possible...that KLM dont acept it and he will loose the ticket (USD 1450), so no travel and no money refund... read full review »