Late last October I found a sofa in your store that was just my size – I am 5’2” – I could sit in it with my feet on the floor and my bottom to the back. Nothing special, the style is all over town – black bonded leather, square arms, approximately $500. It was the size that I wanted and did not find it anywhere else. I bought it in Nov and 3 sofas later I got the right size but not the bonded leather I paid for - I got a damaged naugahyde item. To date no reply to my calls to C/S. BBB and Consumer Service are take complaints, no actions. Any ideas? read full review »