A booking was made for the NATIONAL SALES MANAGER from ASTORE SOUTH AFRICA through his secretary ( it could be another African lady).The booking was confirmed during that enquiry, with the guest's details ( she spelled his name) his contactnr(cell) and the way the person was going to pay(creditcard)The ray befoer the guest( Jacques van Eck) was to arrive, a call was made to confirm his booking and to give directions if necessary.The day of arrival ( the previous call, he confirmed that he would arrive if his sec did make the... read full review »