In 2008 MTN suddenly lost the ability to send out statements on time. I had just moved to a new city and found this extremely inconvenient. Unfortunately I asked them to e-mail my statements which resulted in no statement whatsoever. After a number of months of having to phone in for my balance due they finally started e-mailing statements ... when they remember. To this date I don't receive regular statements and only after a complaint will I get the itemised billing I pay for. Seeing that I had no response to my previous complaint about... read full review »