We dealt with Outsurance religiously paying our premiums, claim-free, over the past 10+ years until Dec 2007, it was our parents 50th wedding anniversary and our home was burgled and ransacked! We called Outsurance who took about 2-3 weeks to resolve the claim after the incident and when they eventually replaced (some) of the stolen goods, it was of INFERIOR quality!!! Our TV set was replaced 3 (THREE) times and our X-box was replaced once by a supplier called Photo star! A week ago, we submitted a claim for our household laptop that... read full review »