I was on a flight from KL to Doha. As I used my father's credit card to book my tickets, I did not have his credit card with me. I had his bank statements instead. Turns out my father had to call the bank and verify the purchase of tickets. The thing is, one of the staffs (he was the manager I think), Letchumanan, gave an awful service. He was of no help whatsoever. He is the epitome of bad service: he did not have eye contact with me, instead he just looked at the floor or to the side when talking to me. It was getting late for check-in... read full review »