USER REVIEWS (3D Herman)

1 review

Wuhan GStar laser technology Co.,Ltd

Herman Stahnke March 7, 2011

Please be very carefull before buying from this company.First ask the correct questions, I have lost 36000$ when I bought a machine and are struggeling with them to fix it for past 1 1/2 years.Also they cannot give you answers and delay the repair.It took 6 months to get engineer to fix my machine because their software was wrong.Now the machine worked 90 hours and laser is to weak to cut.They dont replace and cost will be on you!!For emails, Questions before buy of a 3D laser machine and communication between me and them feel free to contact me at [email protected] and I will be glad to give you information. read full review »

Filled under: Services Location: South Africa

1 review

Wuhan Gstar laser

Herman Stahnke March 3, 2011

I bought a GS-S1K-C2 Laser 3D/2D Subsurface Engraving Machine(2000Hz) from 3rd Fl, No.7-5 Chuangye Center Guandong High-Tech Industrial Park, Guanshan 3 Road, Wuhan, Hubei, China and after more than 18 months this machine is still not working.I paid for engineer to visit me and after more than 6 months of email and fighting about camera and machine he visit and fix machine.I got no feedback what was wrong with machine because he only speak Chinese.After he left the machine worked for 10 blocks and is broken again.This was reported to them and... read full review »

Filled under: Services Location: South Africa