My son and I had to travel to Brisbane from The Whitsundays as my son had shattered the heel bones in both of his feet in a work related accident. On arrival at Brisbane airport we discovered our rented wheelchair had been broken during luggage handling. Not only did I have to wheel my son around the city in a useless chair at exteme discomfort to him, as it was the actually the seat bracket that had broken, but I naturally lost my deposit from the hire company. I went through the right procedures in reporting the incident to shitstar... oop... read full review »