Spent six days trying to get a technician to fix the failed video card in my three-month old 46-inch TV. Have been told at various points: 1) We're waiting to receive the TV (What? I can't ship it. You were supposed to come HERE) 2) We need more information - what information - I don't know, we just need it. 3) Your appointment was rescheduled (what appointment? no one called to MAKE an appointment) 4) Your local (local = 650 miles away) service center will call you as soon as they get the missing information (they will NOT send... read full review »