on 16th february my rear windscreen smashed. autoglass were called but did not have any in stock. i am now told by renault uk that they will not have any until at least 25th april! and they cannot guarantee that. it means i will have been without a car for nearly 10 weeks. their customer services - joke - apologised but would only offer a service when and if the laguna ever gets fixed. don't ever buy a renault, customer care is non existent. read full review »