I am here writing to file a serious complaint regarding to the ground services of Swiss Airline. I was on the flight LX188 (from Zurich to Shanghai) on 31st March; I got the plane and still feeling deeply humiliated and furious about ground service staff of Swiss Airline. As a COO of Swiss Airline, with your airline professional service guarantee and commitment, I believe you would like to know what happened and you would be able to solve the issues and improve the service standard further. Complaint 1: Bad and Rude service and attitude also... read full review »