I booked 2 rooms back in November 2010 and read and agreed to the cancellation policy...$15 fee, first night forfeit if cancelled within 7 days. then the tsunami happened and I had to cancel one room. Kept one room and was charged $15. Then, 16 days prior to booking, searched and found alternative accomodation through Agoda which wasnt available at time of first booking (same dates)...so cancelled first booking and remade booking for a ryokan, still with Agoda, 16 days from start of booking. To my horror I got an email saying the entire 4... read full review »