http://www.youtube.com/watch?v=_qip9VxyhY0&feature=player_embedded http://www.youtube.com/user/bibi2009pc 服務業口語態度應是小姐我們必須要請妳下機, 而相反機長是大膽亂­­­ç”¨è·æ¬Š, 臉猙獰手 食指比我臉You get out 妳滾蛋, 而不是get off我有錄影存證, 而機長還連續罵四五次之久, 如果尊敬消費者­­æ‡‰­æ˜¯æƒ³è¾¦æ³•èªªæœ, 即使說服不成也應該說張女士請妳下飛機, æ©Ÿ­ç¥¨­éŒ¢å…¬å¸­æœƒé€€å›žçµ¦å¦³çš„回應... read full review »

YEO KOK HUA: This captain of Jetstar humiliated this customer. His first, second and last sentence were all “get out!” The first, the second and the last sentence were “get out!”, but the other sentences changed to “get off! You, get off this aircraft!” which were totally unacceptable. Besides, he pointed his finger at me in front of more than 200 people; his face was so fierce and his action humiliated me! This means the crime of public insult in law. See all... read full review »