I have had an account with sears connect for a number of years. Recently I decided I needed a smart phone and called customer support who helped with my selection and was told that there was a special on for 3 months services free and a 50.00 gift certificate with sears if I selected a 3 year plan. My first bill came in as expected with the service free but when my second bill came in it was not discounted and I have yet to receive my gift card. I would say that my contract has not been met and unless I receive the articles mentioned I would be allowed to cancel without penalty. read full review »