CIA.COM the worst service for VOIP!!! My phone line has not worked for over 6 months, CIA has billed my credit card for the phone charges, when my 14+ emails went unanswered I cancelled my credit card. In turn CIA sent me to collections!!! To date CIA has not given me a credit for 6+ months of phone charges for a phone line that does not work. Here is a copy of my most recent email...please send your complaints to CTV Consumer Watch!!! Save someone else from losing hard earned money. CIA email address: '[email protected]'... read full review »