I bought the HTC touch Diamond smartphone in August 2008 for around $170. Since then I have had to replace the hardware 3 times - Issue - the phone was not getting charge., I also replaced the headset around 3 times and visited their retailer several times. Again from April 8th I have the same problem; I was unable to charge the phone. I went to their dealer in Mississauga, Heartland location to fix the problem. To my surprise the dealer (named JD) was very rude (And perhaps shouldn't be handling frustrated customers at first place) told... read full review »