I was in line at Houston for checking in with my wife and there was nobody to direct people to an empty line. It looked like a free for all. After some time after we went to the front of the line. We went to what looked like an empty counter. After waiting a few minutes the attendant asked us to go back to the line. A attendant had now appeared from where ever she wandered off to the mange the line and now put us again at the back of the line despite our protestations on having already been in the line. Ken read full review »