I bought samsung corby mobile from bestbuy, salesman convince me to get additional service plan in case anything goes wrong ill get new one and it did after 8months phone had some issues.I called customer service they send me ups package to send it and they will issue a gift card after 3weeks i was ok with that. I waited like 1month nothing from them called them up and they said they have wrong address it was rubbish they have everything on my file waited 3 weeks again nothing from them called them up again a new reason computer generated... read full review »