I sent my Laptop in for warranty repair as some of the characters on the Keyboard were not registering. They called and stated it was spill damage nit covered under warranty, and they would return the laptop to me. After receiving it back from them, they keyboard was no longer secured after they unscrewed it to inspect the problem. They also, neglected to include the black strip the REMOVED above keyboard to secure it down. They sent me back the laptop with pieces missing on it and not put back together as I sent it to them. I asked for the... read full review »