my dad mr baboo khan 70 years old and my mom fatima baboo khan 56 years old was traveling on 13th of april 2011 at 9.25 am. from manchester to abu dhabi to eithad airways flight no, Ey 16. when my older parents gone to the check out than lagauge was 3 kilo over than your staff were very rude and said tack 3 kilo out or pay some money. but accent was very rude behavior. than my dad and mom took some stuff out and stay in the qeue again after 25 minut they serve same checkout again and this time only 0.7 kilo over than your staff very very rude... read full review »