I HAD MY BEDROOM FLOODED IN THE 1ST WEEK FEB 2011 DUE TO A GEYSER VALVE. ON CONTACTING ABSA, THEY AGREED THAT I COULD ENGAGE A CONTRACTOR IMMEDIATELY FOR THE REPAIRS. THIS WAS DONE, THE INVOICES WERE SENT TO ABSA - AND I WAITED. LAST WEEK THEY SENT SOMEONE TO GIVE ME A QUOTE- YES, LAST WEEK! IT IS NOW 4 MAY 2011, I HAVE CALLED THEM 4 TIMES (WAIT 15MINS TO GET THROUGH) & WRITTEN 3 EMAILS. EVERYTIME PROMISES ARE MADE THAT THEY WILL SORT OUT THE PROBLEM... BUT I'M STILL WAITING. TODAY I RECEIVED A SETTLEMENT FORM FOR SOMEONE ELSE!!! WHAT SORT OF COMPANY IS THIS? I MOST CERTAINLY WILL BE MOVING MY INSURANCE WHEN I EVENTUALLY GET MY PAYMENT. read full review »