This feedback is regarding my very bad customer experience with Malaysian Airlines and Air Side Transit hotel during my stay in Kuala Lumpur Airport on May 3rd 2011 from 6.30am - 8.00pm Malaysian time. We were given room no 183 in Air side Transit Hotel, KLIA. On entering we found that very basic amenities like, bottled water, soap etc were not available. We informed the reception about the same and they mentioned that it should there inside the fridge. When pointed out that water in the fridge is not available, they impolitely told us to... read full review »