I AM NITIN GARG CUSTOMER ID 3001471626, I HAVE LAUNCHED A COMPLAINT OF SET TOP BOX NOT WORKING ON 17/4/11 (COMPLAINT NO 7042567) FOR SET TOP BOX NOT WORKING. GOT A VISIT OF ENGINEER ON SAME DAY AND I WAS TOLD THAT AIRTEL IS SHORT OF SET TOP BOX AND DONT KNOW MUCH TIME IT WILL TAKE TO REPLACE. ON 22nd I GOT A MESSAGE FROM AIRTEL THAT MY PROBLEM IS RESOLVED. BUT MY SET TOP BOX WAS STILL NOT WORKING, SO I TRIED SOO MANY TIMES TO LAUNCH COMPLAINT AND THEN ON 23rd RELAUNCHED THE COMPLAINED WITH NO 7279802 AND SAME DAY ENGINNER VISITED AND... read full review »