I noticed a payment from PC Tools for £29.99 come out of my account today (10/05/11) and queried it with my bank. It transpires this is a charge for a subscription I DID NOT AUTHORISE yet upon trying to contact PC Tools/Symantec my emails bounced back (apparently I need a licence code to take my complaint further - how when I never subscribed to a renewal in the first place?). I found out that they have a Reading-based office so I called them to be told my complaint could not be taken further and I had to call their Canadian or... read full review »