Purchased a virtual product (joomla template #33491) via paypal on 1 May 2011. The site does not want me to download the product nor is the site administrator/s contacting me (when promising a 24hr turn around via automated email. Paypal dispute does not cover virtual products, and a response from the website owner to paypal indicates that they have sent the virtual product which is not the case. I have even tried to phone him. Cost was US $104 Details of owner are SongBai He, email is [email protected], phone number is +86.15999977659, lives in the city of GuangZhou, China read full review »