Good afternoon, my name is Filipa Carvalho and I live in Oporto, Portugal. My family (mother and sister) and I've never been so badly treated and humiliated as we were in your Stansted airport. The situation occurred on May 18, 2011 at Stansted Airport, where we were to catch our plane flight to Porto with Ryanair departure time at 9:45 in the morning. At the boarding gate an employee asked us to put the luggage of my mother in a box to confirm the size of luggage ... informed us that for about 1cm baggage would have to go in the... read full review »