I bought ~3000CAD stuff from them 2 years ago when they had "double the aeroplan miles" deal. They couldn't add the miles as the system was down at the time of the purchase so they took down all my details. I stopped by two weeks later and they were still not added. Again they asked for all the details. I recently realized that they were never added so I went and talked to them about it. Manger said that they have no records as their computer system has since changed and rudely insisted that there was no mistake done by "Home Hardware" by not adding the aeroplan miles. I will never shop there. read full review »