So I purchased 2 adult tickets + an infant ticket to fly from Penang to Singapore. Since there is a fee for infant, I suppose there should be some arrangement to help the mother with baby. The 1st problem I faced was parent with infant is unable to do the web check-in. When I reach the counter to check in, I asked the staff why is that I can't do the webs check-in? They told me there need to have special arrangement for moms and babies. GREAT! So what had AirAsia arranged for us? Mom and baby at 7A and father on 12F... You... read full review »