After determining a device obtained on contract from cellc the item was returned in line with their well known returns policy. The store clark with no training indicated no paper work is required to cancel (Wynand cellc Brooklyn), and that when canellation has been submitted to head office, that I would be alerted via e-mail. Time came and gone and to date no notification. Then I was billed on 29-04-2011 for a product a cancelled more than a month ago. I raised complaints at the store and head office. The shop responded only after I had to... read full review »